Constant Uncertainty - IT Ops AHEAD Employee Review

2.0
17 May 2024
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO was about the only pro

Cons

AHEAD is a total train wreck. They bank their success on merging and acquiring other MSPs. In the almost two years I worked at AHEAD, I had about 4-5 different supervisors. They were constantly laying off staff due to the M&A’s. They claimed it was due to overlapping functions and roles but in reality they had no control over the org after acquiring 10+ orgs. The internal IT ops Is a joke. They had Ken as CIO who knew absolutely nothing about IT. He finally got canned after the last acquisitions CIO took his role. Grant the “CISO” was the root of all problems in IT ops. He hired a crew of friends/family members that has no business being in IT with zero knowledge or experience. Goals were centered around cyber security initiative but were executed in the absolutely worst order that caused multiple failed projects. The project managers were horrendous. They constantly laid off folks in the hundreds every quarter. They beat around the bush every town hall stating that there would likely not be more lay offs. Just to hear there were tons more the next quarter. I would not recommend working here at all. It’s a totally mess and your job will be uncertain the entire time.

avatar
AHEAD Response
1y
Thank you for sharing your experience and perspective. We’re sorry to hear that this was your impression and understand how unsettling organizational changes and restructuring can be. Your feedback is valuable as we work to create a supportive environment for our team members.

Explore other reviews about AHEAD

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Since I've started on 6/1, everyone has been so kind, patient, and helpful

Cons

I really don't have any cons to list given my super short time here.

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at AHEAD. AHEAD stands out for its collaborative culture, strong talent, and real investment in employee growth. The environment is fast paced and high performing, but still supportive, which makes it a great place to learn from strong teammates and leaders and build your career. What especially sets AHEAD apart is the focus on early career development. Programs like Launch, ASU, and our internship program give people meaningful work, mentorship, and clear opportunities to grow from day one. It feels like a company that truly wants to develop talent, not just hire it.

Cons

I genuinely do not have any cons to share - this is a fast paced environment, you just have to be adaptable to change/pivoting.

See reviews by: Helpful|Rating|Date|All