Pros
Great pay, benefits, and plenty of PTO time
Cons
A lot of PTO, but you aren't able to take it. Health benefits are amazing, because you are going to need it due the mental stress and anguish they put you through. I was with the company for over 20 years. I was proud to work for them as they were employee and customer focused. Everyone lived by the Blue Box Values. Somewhere along the way, they threw out those values and forgot about their employees and their customers. Out with the old and in with the new who focused more on efficiency instead of value. Any excuse to write people up and didn't care if their direct leader didn't agree. Extreme micro-managing to the point of folks phone states being switched remotely when they would be in the middle of fixing a huge issue or they were stuck after their shift and logged out. Steve Squeri needs to take a long look at who he has in charge of this division because they are ruining it. Blue Box went out the window with Ken left.