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      ADT

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      ADT reviews

      Not a customer obsessed job - Processor I Contract Services Order Entry ADT Employee Review

      1.0
      24 Jul 2013
      Processor i contract services order entry
      Recommend
      CEO approval
      Business outlook

      Pros

      benefits, overtime, steady job, people you work with are nice

      Cons

      There is to much favoritism in the company. Promotions are given to people based on a popularity contest or because they want them out of the center. Company is not customer obsessed. Managers do not want to leave their desks to help with questions or talk to sales reps who are upset with the treatment they are receiving from agents on the floor. Little training and with a new system being used this is needed more than ever.

      Explore other reviews about ADT

      5.0
      5 Jan 2026
      Tech engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

      Cons

      N/A nothing to speak on.

      5.0
      18 Jun 2026
      Patrol manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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