Your experience can really depend on your manager - Residential Sales Representative ADT Employee Review

2.0
19 Apr 2013
Recommend
CEO approval
Business outlook

Pros

Get to interact with great clients. Get to travel a lot. Set up a lot of your schedule yourself.

Cons

Management can be hard to deal with when they push corporate mandates down your throat. When business suffers, your paycheck really suffers. Money will be taken from you for any job cancelled within six months. You put a lot of miles on your personal vehicle. All customer phone interactions happen through your personal number, so always expect calls. Schedule can drastically change in short period of time.

Explore other reviews about ADT

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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