This position is a "glorified telemarketing" position with some face to face client contact - Small Business Sales Representative ADT Employee Review

2.0
25 Jan 2012
Recommend
CEO approval
Business outlook

Pros

The only positive thing I could say about this "job" is that you learn really fast how poor the sales skills are of your fellow associates. Decent benefit package. Good coffee

Cons

They hire anybody with a pulse and who's had ANY kind of sales training. Even that's questionable. The technical product training and "sales" training are almost non existent. You have to figure most of it our on your own or are suggested by management to get advice from your fellow sales reps, who are about as experienced as you. This is the typical "throw crap against the wall, some sticks, most dont" business. Their compensation package "claims" that you will make $50,000 your first 12 months IF you attain certain sales quotas. (The vast majority of the reps dont / wont make anywhere near that - assuming they stay on for 12 months)

Explore other reviews about ADT

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None other than a paycheck

Cons

Dominate you and push you even though it is hot and you are working hard, they will complain and yell at you about their crummy inventory system or people complain. They do not care if you are injured. Tell them and lose your job. The lady in charge is psychotic at best. Called me months after I didnt work there asking ridiculous questions and demanding answers. She's a short minority female that hates men apparently. Hates everyone and everything from what I saw. There's no peace at this job. If you keep it 3 months, you're an extremely hard worker.

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