Serious issues for professional sales reps - Corporate Outside Sales Representative ADT Employee Review

2.0
22 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Decent position for someone starting their new career, especially if you don't have many financial obligations.

Cons

Zero salary, 100% commission, you have to not only compete with a crowded industry but also ADT authorized dealers, other outside sales reps, and inside tele-market sales reps. The Orlando office had over 25 reps....every month 3-5 would be gone and 3-5 new ones arriving.....revolving door!

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ADT Response
9y
We’re sorry to hear of your disappointment with the pay structure ADT offers. We’re always looking to improve our offerings to our employees as we consider our employees to be our greatest asset.

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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