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      AAA The Auto Club Group

      Engaged employer

      AAA The Auto Club Group reviews

      Company does not value employees - Customer Service Representative AAA The Auto Club Group Employee Review

      3.0
      30 Apr 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent work from home opportunity with benefits.

      Cons

      Company does not value employees or offer work-life balance. After working night shift with the company for 3+ years, I needed to get off night shift due to personal issues. There were bids open for the schedule I was requesting but I was not allowed to change schedules.

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      AAA The Auto Club Group Response
      1y
      Thank you for taking the time to write a thoughtful review. We genuinely appreciate your feedback. If you'd like to provide any additional information, please feel free to email us at TalentAcquisition@acg.aaa.com.

      Explore other reviews about AAA The Auto Club Group

      5.0
      8 Jun 2026
      Scrum master jr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company, good pay and trains well

      Cons

      Yearly salary increase are minimal

      2.0
      9 Jun 2026
      Insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Working remote is a benefit.

      Cons

      If you don't mind being stressed to meet KPI's or be facing the door, sell credit cards, create leads for life agents, essentially service your own policies while trying to focus on new business, multiple goals to hit, 1 for units, 1 for memberships, 1 for brokered, 1 for credit cards to get a commission, low base salary comparatively then this is for you

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