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AAA The Auto Club Group

Engaged employer

Great work place - Anonymous employee AAA The Auto Club Group Employee Review

5.0
6 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote, great commission structure and management

Cons

No cons I can think of other than always on phone but that’s the job

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AAA The Auto Club Group Response
3mo
Thank you for taking the time to provide us with a review as a former employee. We truly appreciate your feedback!

Explore other reviews about AAA The Auto Club Group

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company, good pay and trains well

Cons

Yearly salary increase are minimal

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AAA The Auto Club Group Response
2w
Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent coworkers and steady paycheck

Cons

Staffing and support decreases but expectations keep increasing. Relief and weekend teams are removed. Senior adjusters are expected to handle 18+ new claims per week including conducting liability investigations, paying subrogation demands, and handling arbitration responses all while sitting in a queue all day long like a call center representative.

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AAA The Auto Club Group Response
2d
Thank you for taking the time to write a review on your experience as a current employee. We genuinely appreciate and value your feedback, as it will assist us with making future improvements. We are sorry to hear you did not have a positive experience with work expectations and workload. If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you.
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