Its who you know not what you know - District Manager 7-Eleven Employee Review

2.0
15 Aug 2010
Recommend
CEO approval
Business outlook

Pros

For being retail, we work typical 8-4 work days, easy to get time off for family issues, enjoy working with fellow DMs

Cons

Upper management doesn't care about what you're really doing, just how can you make their numbers look good. Even if that means that the store is dirty and sales are down, as long as you can increase sales in whatever the current focus catagory is and report a high cleaniless score on your report. Also, taking pictures and adding "fuzz" numbers for your boss so he can forward it up to his boss goes a long way, but real work goes unnoticed. Corporate is always trying to "sell us" on products and ideas that we know are not going to work. Most new items that hype up end up failing (90%) and as soon as something doesn't work, they move on to the next item and force you to sell that to the stores. It seems like they're making money by selling product to the franchisees and the DMs are asked to be salesmen instead of improving the stores profitability.

Explore other reviews about 7-Eleven

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

· Guaranteed overtime — Night shifts often ran long, and overtime was consistently available. · $14/hour starting pay — Standard for the role, but the overnight differential helped. · Overnight schedule — Good for night owls or anyone who prefers a quieter work environment. · Hudson Oaks PD presence — Police regularly stopped by, which made the late hours feel safer. · Minimal direct supervision — No manager breathing down your neck during night shifts. You were trusted to run the store independently.

Cons

· No training provided — Promised during the interview, never delivered. · Missing cleaning supplies — Brooms, glass cleaner, disinfectant were frequently unavailable. · Poor communication from management — Last-minute schedule changes, full voicemail box, unanswered requests. · Unreliable morning crew — Night shift often had to stay late because morning people didn't show up on time. · Terminated after setting a boundary — Asked to leave at scheduled end time; was fired the next day.

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