Pros
Staff books lessons for more consistent students and schedule. Supportive staff. They are very appreciative and it feels like a family. No daily feedback for students. Closed on US Thanksgiving Day and Christmas Day. Also closed during major Chinese Holidays. The holiday schedule for the year is announced ahead of time. The students and families are wonderful! Compensation is fair and there are opportunities for pay increases. I had worked at a larger company for almost 2 years. I switched to 31abc about 8 months ago and it was the best decision I could have made. I love the smaller company, the flexibility in teaching, and feeling appreciated. There is a monthly meeting that coaches are highly encouraged to attend. The monthly meetings are a great place to get helpful advice and tips from other coaches.
Cons
Instead of daily feedback, coaches complete 2 reports during each unit. The reports are a little longer and sometimes very time consuming to complete when first starting. The more lessons you teach and get to know students, the easier they become. There is not a lot of resources and training available to new coaches. If you are brand new to teaching ESL online, it can be overwhelming. They are actively working to set up trainings and resources. It is a little difficult to connect with other coaches other than the monthly meetings.