Question 1

Does ERC pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ERC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at ERC. This rating has improved by 11% over the last 12 months.

Question 2

How satisfied are employees working at ERC?

Accepted Answer

62% of ERC employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ERC 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

Question 3

What are the top reviewed jobs at ERC?

Accepted Answer

Customer Service Representative (49), Customer Service Representative (CSR) (9), Debt Collector (8), Collector (7), Collections Agent (6), Supervisor (5), Technician (5), Collections Representative (4), Customer Service (4), Manager (4), Quality Assurance Analyst (4), Recruiter (4), Agent (3), Bill Collector (3), Collection Representative (3)

Question 4

What are the pros of working at ERC according to real employee reviews?

Accepted Answer

"Remote jobs and good pay." ((in 22 reviews)); "People were nice at ERC." ((in 15 reviews)); "my team & supervisor were amazing." ((in 10 reviews)); "Also the work environment is awesome, from day 1 you feel supported and a part of the team." ((in 8 reviews)); "Because of the great leadership that invested in me over the years, I was helped to accomplish more than I could have ever hoped for!" ((in 8 reviews))

Question 5

What are the cons of working at ERC according to real employee reviews?

Accepted Answer

"It has terrible benefits beacuse it's a cheap company" ((in 13 reviews)); "Upper management is completely detached from the employees and the processes they carry out." ((in 9 reviews)); "Low pay Bad management and favoritism" ((in 8 reviews)); "There is a need for additional managers." ((in 7 reviews)); "Training is easy if you're a sponge (like me)." ((in 6 reviews))

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