E2open Reviews

3.4

50% would recommend to a friend

(1,047 total reviews)

Andrew Appel

43% approve of CEO

37% positive business outlook

E2open has an employee rating of 3.4 out of 5 stars, based on 1,047 company reviews on Glassdoor which indicates that most employees have a good working experience there. The E2open employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
18 Mar 2024

Avoid this company at all costs

Recommend
CEO approval
Business outlook

Pros

I can't think of much.

Cons

Have patience to read this ...its a lengthy one Incompetent Management  : C level execs do not seem to be inclined in driving the revenue . They seem to be content with whatever perks and bonuses execs get every year . Who cares lower level employees will work hard and get fired on day . 25 year old company and not even a billion in revenue . It is not even 700 mn . Look up on google it says it all .In the recent company wide meeting, ceo says in april 2023 revenue did not meet the expectations and guidance for next year is same as this year meaning no raises this year nor next year . Good luck to those who are working nights and weekends. CEO blames the macro economic conditions every time when asked about why revenue not going up . He would blame Russia Ukraine war and oil market for every failure . Convenience. Neighbors dog died still blame Russia for throwing the missile . No room for growth :  Most people have titles of PD, VP, AVP , Director , Lead , Program Manager . Every 2nd or 3rd person has that title.People doing the actual work are small in number.  There will be many directors on a project call , not sure why do you need so many managers/directors to run  a project . Unlimited PTO : Do not get trapped by unlimited PTO . They don’t want to pay you for unused days when you leave . It’s not worth it at all .  Any vacation you want to take is subject to approval. You won’t end up taking much due to work pressure else it will reduce your bonus . If you take much even for small things like doctor appointments, kids activities, some managers would reprimand you for taking time  off to take care of your personal situations. Managers are being pressured by clients and in case there is delay in work , it gets escalated to execs who in turn screw managers and they will screw people who actually do their work . In short poor work culture and no work life balance . Bonus : It’s based on billable hours if you work in PS and if customer doesn’t have much billable work for you you may not even qualify for bonus for that quarter .Sometimes if you take too long to debug an issue you would be forced not to bill those hours as customer won’t pay for it . Same goes for any internal project meetings which are necessary to run a project .  There will be times you will be without any customer project on hand . here will be times you will be without any customer project on hand . Layoff: This is the most terrible situation to happen . CEO doesn’t even acknowledge that there will be layoffs at any time . He wants to shield himself . Even the CEO was laid off in 2023 due to low revenue. Board fired him and he says in mutual interest I have decided to leave. Doesn't acknowledge his incompetence. Anytime your manager will call you and ask you to leave . HR didn’t even show any kind of empathy with the folks laid off recently . Just cold and rude . There is no human left in HR department anymore here .  In recent layoffs , people were given just a month of severance regardless of the number of years you worked at the company . Have you ever heard of something like this ? I know a manager who served almost a decade and was fired and was given a month worth of severance and his wife was about to deliver a baby . Left with almost no income . Think about how a company can put their employee in such a terrible situation . Most inhumane behavior I have ever seen. Beware of Emily from HR. Its their sales guys who are not winning huge contracts from clients, yet people who are working hard are laid off. Timesheet :  every hour you work has to be put in JIRA ticket and then goes on the time sheet too . So if you end up working multiple projects over the week , then you got to note down everyday and enter those at end of the week else if you fail/forget then you may yourself screw your bonus.  Training :Lack of training given for their products . The only knowledgeable people are those who are working for 15-20 years at the company. They don’t provide any documentation nor they show any interest/put any effort to provide their knowledge. They want to keep their job secure .  You will struggle to find the right documentation to do your task . If you made this far , I’d thank you . And yeah I hope you reconsider your offer in case there is one extended to you .

1.0
3 Jul 2020

Viper Pit of Incompetents

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free parking, close to Starbucks?

Cons

While the CEO of this company is super-smart and pro-active, he lives on the East coast and has no idea what really goes here. Actually, a big chunk of the employees don’t live here either. They reside in Wisconsin and fly in and pretend to be locals. So E2open has a real mid-western, uncreative, conservative work environment. The amount of unrestrained nepotism, rampant back stabbing and purposeful sabotage among co-workers is right out of a bad movie. Department heads berate employees in meetings about what they wear, their hairstyle/color or just call them names. The corporate culture not only reflects this but supports it. Be prepared for ‘face time’, an old-fashioned corporate dress code, no remote work options (except now but dang I bet that eats the C-class up that they can’t demand employees show up for 8am meets that have nothing to do with their jobs), puny raises and outdated benefits. Corporate rules are only enforced to the lower level employees and the seniors get to do as they like so be prepared that your annual review may happen 1 year late so while you are waiting for that raise you've been promised, it will be ‘in process’ until you find out you aren’t getting it at all. The day I drove out of the parking lot for the last time was one of the best days of my life.

avatar
E2open Response
5y
Thank you for taking the time to give feedback. There are several misstatements in your post, and would like to add balance for any reader. First, most of the employees who work at the Corporate Office in Austin live in Austin. Your reference to employees living elsewhere speaks to E2open's practice of hiring the best and not limiting selection to a geography. You make strong claims and it would be been the right thing to speak up when you were employed. I have not observed nor has the HR North America field team ever been alerted to claims such as made in this post. Our environment is respectful and with open doors to voice concerns. Further, there is an anonymous hotline which is available to all employees to post concerns. It's unfortunate you did not take advantage of that at least to bring awareness to behaviors that are completely out of line for E2open. Such a claim would be investigated promptly. The dress code at E2open Austin is much like other Austin tech companies. It is casual yet professional. Annual reviews are done for all who are eligible. Even in this year of COVID, E2open held annual salary reviews and also issued annual bonus payments. Best to you in the future.
1.0
18 Aug 2021
Recommend
CEO approval
Business outlook

Pros

At e2open/amberroad, you will work with great people. Most of the team is willing to help, and assist you with anything.

Cons

This is a great environment for someone with little, to no tech experience.h If you are looking for a company that VALUES you and will invest in your skill set - LOOK ELSEWHERE. E2Open managers play corporate politics, and overwork their team! Promotions and growth opportunities are made available to employees who keep their mouth shut and kiss up to upper management. I have never worked for a company that refuses to invest in their team, and software they sell. They continue to push unrealistic expectations and WILL TRY to FORCE you to meet them. Higher ups do not care about your work/life balance - especially your direct managers. Please don’t come to this company if you want to improve your skill set or work on challenging technical problems, the ONLY challenge is — how much workload can you complete day in and day out. Managers only look at metrics to determine productivity, which lacks context. Also, stop asking your employees to “own” everything - what is the point of having a manager … if you do not help intervene problems? MICROMANAGE E2Open has no SLA and they let their customers run over the team. The client who complains the most, is who gets priority! This results in other customers being neglected, and you being worked 12+ hours - because management doesn’t stand up for their team. A simple discussion, and standard of expectations should be conveyed to your clients BEFORE selling them a broken product. The product itself is terrible, and nothing inside of the product is consistent. E2Open makes a concerned effort to customize tedious features inside of the product based on client needs. There is a terrible on boarding process - with lackluster training! The majority of the people who are “experts” have been with the company for 10+ years. The only way to gain knowledge of the platform is through experience - which is not passed down to new hires. Management will try to make tech employees create articles to solve problems, instead of investing into onboarding and training! They try to do more with less. Clients will continue to be unhappy until you set a standard and very clearly communicate the expectations. Your employees aren’t as happy as you think they are - they just tolerate you because we are in a middle of a pandemic. E2Open/ AR offer unlimited PTO, because they know you will need time off because they overwork employees. People have families they need to raise, children to raise, and other matters to attend to outside of work! Stop micromanaging and ASSIST YOUR TEAM! Stop asking employees to go above and beyond while you do nothing but sit behind a desktop and watch metrics and Microsoft Teams statuses. All of the points mentioned is why you can’t retain good employees, you have high turnover, low team morale, and no room to grow as a company!

Viewing 1 - 3 of 1,047 Reviews

Glassdoor has 1,105 E2open reviews submitted anonymously by E2open employees. Read employee reviews and ratings on Glassdoor to decide if E2open is right for you.