Does Dunelm pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunelm employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Dunelm. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunelm?

65% of Dunelm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunelm 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Dunelm?

Sales Assistant (529) , Team Leader (114) , Sales Associate (113) , Host (96) , Retail Sales Assistant (85) , Customer Assistant (57) , Customer Service (56) , Store Manager (52) , Customer Service Representative (39) , Retail Assistant (39) , Customer Service Advisor (34) , Shop Assistant (31) , Warehouse Worker (28) , Sales Colleague (27) , Barista (26)

What are the pros of working at Dunelm according to real employee reviews?

"Great colleagues who always pull together to get the job done and make work fun at the same time!" ((in 223 reviews)); "very friendly and pay is good" ((in 176 reviews)); "Some staff were friendly and on the most part my interactions with customers was friendly during my time here too." ((in 141 reviews)); "Met some great people whom i work with as well as customers ...great family friendly employer for single parent families" ((in 141 reviews)); "Birthday days off are also a great benefit and days off for your childs first day at school." ((in 62 reviews))

What are the cons of working at Dunelm according to real employee reviews?

"Management can be poor and mess up rotas" ((in 183 reviews)); "Manager is rude and makes you do unfair jobs" ((in 84 reviews)); "Long hours and weekends." ((in 65 reviews)); "No training in the role" ((in 47 reviews)); "with short breaks" ((in 27 reviews))

What are employees saying about Dunelm redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunelm redundancy and their outlook for job security at Dunelm in 2026.

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Dunelm

Dunelm Reviews

3.6

65% would recommend to a friend

(2,785 total reviews)

Clo Moriarty

70% approve of CEO

59% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Work/Life balance

3.6

Culture and values

3.5

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Dunelm has an employee rating of 3.6 out of 5 stars, based on 2,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunelm employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews

5.0

5 Jan 2023

Great place

Server/waiter

Recommend

CEO approval

Business outlook

Pros

Best salary and staff breaks

Cons

No vending machines in the staff changing area ..

Dunelm Response

Many thanks for taking the time out to leave a review. We really value your thoughts and appreciate your feedback. We strive to have a caring, friendly and supportive atmosphere across our business, and we continue to listen and learn to our colleagues’ needs and wants in terms of having a work/life balance that suits them. We’re so pleased you have enjoyed your experience with us and we wish you the best of luck for the future.

5.0

4 May 2026

Enjoyable team environment, but busy times can be tough

Coffee barista

Recommend

CEO approval

Business outlook

Pros

Can be slow and easy at times. Good to work in a team

Cons

When it gets busy, it gets busy. Customers are rude.

Dunelm Response

Thanks for taking the time to leave a review. We value your feedback and thoughts, and will pass these onto the relevant teams.

5.0

17 Apr 2026

Good Company

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Great staff to work with

Cons

Hard to make career progression

Dunelm Response

1mo

Thanks for taking the time to leave a review. We appreciate your feedback!

Viewing 1 - 3 of 2,785 Reviews

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Jobs at Dunelm

Barista/Coffee Shop Assistant

Barista/Coffee Shop Assistant

Barista/Coffee Shop Assistant

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Great place

Enjoyable team environment, but busy times can be tough

Good Company

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