Direct Wines Reviews

3.7

70% would recommend to a friend

(67 total reviews)
avatar

Tony Laithwaite

78% approve of CEO

66% positive business outlook

Direct Wines has an employee rating of 3.7 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Direct Wines employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

67 reviews
3.0
11 Feb 2012

Hard work for peanuts

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good managers who motivate staff; you get to sample wines during your shifts, which means not having a car to get to and from work is compensated for! Good working atmosphere, fun people, your hard work will really be appreciated and noted by the management too. Yes they make you work hard, but won't tolerate slackers, which I like as this annoys me in the industry I'm in now (public sector) so you have a good team spirit and everyone pulls together. They'll reward your hard work by giving you some development opportunities, but moves upwards to supervisor or manager are harder to come by.

Cons

Low wages, you often had to work 12-hour shifts just to have a comfortable income and not barely cover all your basic expenses. They locate themselves in parts of the world where wages tend to be low, and although I had loads of respect for the managers I dealt with the executive managers (at the very top) basically exploit people. You worked hard to make the people at the top richer, and had to deal with a number of dissatisfied customers who hadn't read the terms and conditions of long-term wine plans they'd agreed to properly, complaining when another case arrived which they hadn't expected, despite it having been explained to them by phone or on the company website. They refuse long-term leave between October 1 and Christmas which means if your birthday falls within this period, or a family situation crops up and you need a few days off (such as a week or something like that) you're stuffed. Not the best way to reward someone's hard work.

2.0
24 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Discount on wine is very good

Cons

If you enjoy micro management then this is the job for you!

4.0
15 Feb 2020

Good First Job!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Nice people make up 90% of the office - Fun and engaging environment - 9-5:30 that allows for a good work life balance - Wine tastings and free bagels every other Friday!!

Cons

- Some people come off a bit rude and self-important, unfortunately you might have to work with these people consistently - More effort needs to be made to train/empower people so that they can keep growing, this is important to keep young people engaged

Viewing 1 - 3 of 67 Reviews

Glassdoor has 76 Direct Wines reviews submitted anonymously by Direct Wines employees. Read employee reviews and ratings on Glassdoor to decide if Direct Wines is right for you.