Digiweb Reviews

Updated 29 Jul 2020

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3.7
85%
Recommend to a Friend
100%
Approve of CEO
Digiweb Group CEO & Founder Colm Piercy
Colm Piercy
2 Ratings
  1. "Positive work environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Digiweb full-time

    Pros

    Everybody is approachable and happy to help even senior managers Real sense of team work and people enjoy coming to work, some staff have left to go to other companies only to regret and come back Good social club lots of treats

    Cons

    Not a lot, nicer canteen & facilities would be nice :)

  2. "Tech Support"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - First Level Agent in Dundalk
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Digiweb full-time for less than a year

    Pros

    Good place to start off after college

    Cons

    High pressurized contact centre environment


  3. "Good culture, easy-going atmosphere"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Dundalk
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Digiweb full-time for more than 3 years

    Pros

    Friendly Staff. Good Teamwork. Good support network.

    Cons

    Salary base should be higher.

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  4. "A company with no vision"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Dundalk
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Digiweb full-time for less than a year

    Pros

    *Mostly worked with nice colleague's *Active social club with fun events *Subsidised Healthcare

    Cons

    *Management has no interest in improving the company and it's services towards their customers, numerous idea's from staff are just ignored and binned. *When you want to do customer care, be prepared to be an extension of their very aggressive credit control team where you'd make outbound calls to ask customers to pay their bill. It's all about the monies coming in, which makes your customer care role very limited. *Low end, cheap ever freezing computers, phones and headsets (Really outdated stuff). *Call center floor is cluttered and loose wires and cables all around the place which might be a potential safety hazard. * Also in general the whole building is very untidy due to limited appearance of a cleaner, fungus on some ceilings in the toilets and in general messy and dirty around the place. *No annual pay rise, they do a 'review' but you always receive the same letter saying there is no room for a pay rise. *No room for career improvements. *Wages are not great, don't rise with the increased costs for living. *No professionalism.

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    Digiweb Response

    August 25, 2017Managing Director

    Firstly, thanks for your review, I’m really sorry that your experience did not match our intention of being a great place to work. Digiweb has been a key employer in Dundalk for the last 21 years and we have many employee who’ve progressed and made a career within our company. In fact a high percentage of our employee have been with our company for over 5 years, so I guess we are doing something's well. From time to time disgruntled people will leave a business, but all feedback is helpful as it means we continue to grow and improve, so thanks again for your review.

  5. "satelite broadband"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Satellite Broadband Installer in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Digiweb

    Pros

    i have to say i am a contractor for digiweb the past 13 months and they are by far the best company i have ever worked for from customer support to installations. they have me paid in full every month and always are on the phone to me to make sure i have all i need to carry out the work to top standards for every customer

    Cons

    really i have no bad things to say

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  6. "Entreprenuerial Company with strong culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Finance in Dublin, Dublin
    Recommends
    Positive Outlook

    I worked at Digiweb

    Pros

    Dynamic business that has grown substantially through acquisitons.

    Cons

    Frugal company that does not splash on perks for its employees.

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  7. "Good company, good people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I worked at Digiweb full-time for more than 3 years

    Pros

    I liked getting things done, feeling like I made a difference. CEO was a good guy.

    Cons

    It was tough working there during the time of terror, when the company had to let people go and money was very very tight.

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