Does Diamonds Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, Diamonds Direct employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Diamonds Direct. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Diamonds Direct?

61% of Diamonds Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diamonds Direct 3.4 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Diamonds Direct?

Diamond Expert (27) , General Manager (12) , Sales Associate (12) , Front Desk Receptionist (5) , Receptionist (5) , Bench Jeweler (4) , Sales (4) , Store Manager (4) , Back Office Manager (3) , Operations Specialist (3) , Accountant (2) , Back Office (2) , Back Office Support (2) , Front Office (2) , Jewelry Consultant (2)

What are the pros of working at Diamonds Direct according to real employee reviews?

"Great culture and work family" ((in 16 reviews)); "Benefits were good but started going up after a while" ((in 8 reviews)); "I really enjoyed working under my managers and most of my coworkers were amazing" ((in 7 reviews)); "Great team and fun atmosphere" ((in 6 reviews)); "Great company culture" ((in 6 reviews))

What are the cons of working at Diamonds Direct according to real employee reviews?

"Long hours and very competitive" ((in 12 reviews)); "The long hours and working Saturdays were not beneficial to the time I wanted to dedicate to my family." ((in 7 reviews)); "Work/ life balance is negative." ((in 5 reviews)); "Salary is not comparable with some other companies in town." ((in 3 reviews)); "It is also very difficult to earn commission." ((in 2 reviews))

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Diamonds Direct

Part of Signet Jewelers

Diamonds Direct Reviews

3.8

61% would recommend to a friend

(163 total reviews)

Tom ORourke

87% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.9

Culture and values

3.7

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

3.4

Work/Life balance

Diamonds Direct has an employee rating of 3.8 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diamonds Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

163 reviews

2.0

6 Feb 2018

Had all the aspects of being a great job, but..

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I met some amazing people while working here, and SOME of the aspects of my job were great.

Cons

You are not empowered at all. At this location you have to fall in line to the person in charge no matter what thoughts or expertise you have. I will say our corporate was very helpful in certain situations, but nothing ever seemed to change. No one was held accountable for their very immoral actions which led to so many employees being treated terribly, and eventually leaving.

1.0

23 Dec 2017

Office Manager

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Get to meet a lot of nice people

Cons

No pay for overtime and lots of extra tasks you are expected to complete for no pay

Diamonds Direct Response

We talk a lot about the culture of our company; the characteristics of a rhino to do whatever it takes to get the job done, being humble and not feeling entitled, and teamwork to work together when times are crazy, like the holiday season. There is not a lot to take away from this review with the exception that there could have been a conversation with the manager about getting commission for the sales that were made. As an office manager, the position is exempt, which is why there is no overtime. There could have been a conversation about a position with less responsibility if the benefit of overtime was desired. We are reasonable people. All we ask is for transparency so that we can handle concerns in an efficient manner. We welcome you to call the HR department at 980-256-3408 if you would like to provide additional feedback to allow us to improve the employment experience. Thank you

2.0

30 Jul 2018

Back office support

Backroom associate

Recommend

CEO approval

Business outlook

Pros

There is a lot of work to be done. You won’t be bored.

Cons

Salaries vary from store to store No flexibility Volitiale work environment Very long hours No room for advancement

Viewing 1 - 3 of 163 Reviews

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Jobs at Diamonds Direct

Luxury Jewelry Sales Associate