Deliverect Reviews

Unachievable targets, no support from the 'captains' (founders). Whenever the captains come to visit the office, everyone just pretends to work. Partnerships is a joke. The company allocates so much spend into this team and to be honest, no one knows what they actually do. They work half days. Upper management/captains are being pushed by their investors to meet promises they made (targets) that are not realistic and they actually will never be able to meet. Sporadic and frequent layoffs with terrible packages. Outsourcing support and now onboarding to Mexico is an absolute disaster. How can we promise premium quality when we are about to lose our entire onboarding team? No thought went into this and the person headlining this has zero onboarding experience. Look at how it's going in Europe. The product team is supposed to do the heavy lifting with releases that never work. Sales, onboarding, finance and CSM are the brunt of this to keep pushing broken or non-existent product features. Incredibly low pay. They claim to be 'industry standard' yet average salaries for sales, implementation, onboarding and CSM are laughable. Some of my key peers have already left or have been laid off, sad to think that there will be a lot more going soon leaving a serious gap in business.

I had really high hopes when I first joined - the company seemed like they were organized, had a solid go to market action plan, and had a strong management team. But the longer I worked there, the more I saw it wasn't everything it was cracked up to be. The most disappointing for me was management. I never felt fully supported - it seemed like managers were always working to appease higher-ups and kind of left their employees to sink or swim on their own. It felt like management was in over their heads and didn't have the experience necessary to handle the situation the company was in. It also seemed like the company was in a financially strong position, but out of nowhere there were a couple rounds of layoffs that left a really bad taste in everyone's mouth. Everyone I knew started looking for other jobs out of fear. They definitely have your average start-up growing pains, but the dysfunction felt like it ran way deeper. Proceed with extreme caution if you're thinking about joining - don't put your faith in what you're told because the only person who has your best interests at heart is yourself.