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      CustomerHD

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      CustomerHD Reviews

      3.4

      62% would recommend to a friend

      (49 total reviews)

      Jonathan Keane

      79% approve of CEO

      55% positive business outlook

      CustomerHD has an employee rating of 3.4 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CustomerHD employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      49 reviews
      1.0
      18 Oct 2019

      Terrible

      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule. Easy work. Good location.

      Cons

      They are a disorganized mess. Management has no idea what goes on.

      2.0
      12 May 2020

      Do NOT recommend.

      Tech support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      -Great employee culture, everyone on the team (for the most part) is easy to get along with -The CEO does seem to genuinely care about the employees -Nice office space -Health insurance fully covered

      Cons

      -Rude, misguided upper management. Doesn’t seem to understand how a business should be run. Never seems to have anything positive to say -Disorganized mess, way too much work for the amount of people. Night crew always gets the short end of the stick, is way too overworked, and they won’t ever do anything about it -Not paid enough for the amount of crap we have to deal with -Most likely will end up working for a client you hate. Like most of us.

      1.0
      18 Oct 2019

      Empty promises

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work from home

      Cons

      Promises were empty and misleading. Very shady staff. Did not feel welcomed by management and they seemed unsure of how to properly run the business. This company is new and that can explain some things..but it is ran by immature people who do not belong in a management role

      Viewing 1 - 3 of 49 Reviews
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      Glassdoor has 50 CustomerHD reviews submitted anonymously by CustomerHD employees. Read employee reviews and ratings on Glassdoor to decide if CustomerHD is right for you.