Curve Customer Service reviews

3.0

33% would recommend to a friend

(7 total reviews)

Shachar Bialick

37% approve of CEO

22% positive business outlook

Reviews by job title

7 reviews
2.0
17 Oct 2022

Know your worth

Recommend
CEO approval
Business outlook

Pros

Great genuine people who are incredibly hard workers but sadly never credited enough

Cons

Given far too many roles to juggle at once without prior training but high standards still expected ‘All over the place’ structure, new releases which come with many new issues which pile on top of the last lot of new releases/issues to work through without any good communication across dept’s The CEO is completely egotistical who acts like using ‘start up’ quotes and ideology makes him some sort of Jeff bezos when actually it just makes him a jerk. Has no real people skills and is so detached from the real working peoples lives of his staff. Constantly feel on edge with your job security and the ceo threatens to fire people over slack on company wide channels and one day you’re messaging a colleague and the next day they’re deactivated on slack Need a real change of higher leadership and people ethics for this company to ever survive Far too many worrying issues with customers money behind the scenes. I wouldn’t feel comfortable using their services after dealing with such issues. Making people redundant then calling them back a couple of weeks later asking them to come back cause you’re short staffed is sickening and damn right insulting !

avatar
Curve Response
3y
Thank you for taking the time to share your feedback. Whilst we may not agree with your perspectives, we do understand that this is how you feel having left Curve after four years, and we'll certainly use your comments to help focus on where we need to improve.
4.0
30 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere and very lovely staff - decent pay

Cons

Difficult work life balance due to hours and shift patterns - some decisions from upper management don't make a whole of sense which they would know if they worked with their staff more

3.0
11 Mar 2022
Recommend
CEO approval
Business outlook

Pros

- Friendly atmosphere - No such thing as a silly questions - Real sense of a team - More experienced members more than happy to help

Cons

- Struggle to get definitive answers for certain queries - Unclear of how feedback is actually implemented in the company - Lack of celebration of key events in the calendar ( Mental Health day, International Women's day and Black History Month)

Viewing 1 - 3 of 7 Reviews

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