Credit.com Reviews

2.9

23% would recommend to a friend

(47 total reviews)
avatar

David Lord

24% approve of CEO

18% positive business outlook

Credit.com has an employee rating of 2.9 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Credit.com employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
1.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Dedicated and supportive colleagues who genuinely care about their work.

Cons

What was once a supportive environment has steadily declined. Communication has suffered, and workloads have become unsustainable with vague requirements and unrealistic deadlines. Employees often put in long hours, late nights, and even weekends to meet shifting priorities, with little recognition or support from leadership. Agile practices like retrospectives were deprioritized and mistakes after rushed releases were met with blame being directed downstream rather than constructive problem-solving, leaving teams feeling undervalued, overworked, and set up to fail.

2.0
10 Sept 2025

Going Downhill

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free Coffee and Breakfast on Wed if you work in the office.

Cons

No Market Increase Advancement. Meaning if you have been there for a few years you will be making less than newer people that join that have the same title as you. They do not keep their promises specially when it comes to raises or Tenure compensation. They also keep you in the dark about upcoming projects that may effect your job. No longer a safe job to work for because they stopped caring about the employees who have kept the lights on. Hard to get a higher position even you are doing the job as the title. Very Unstable.

2.0
13 Aug 2025

Time To Pack Up And Sell The Business

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule Free access to gym in the building Food in the break room, breakfast and lunch caterings are often Free credit repair services Competitive pay salary wise, 401K match up to 4%

Cons

FYI, David Lord isn't the CEO (outdated). It's Scott Mackley. No company stocks, health benefits aren't that good, no clear structure on how to get bonuses (changed from quarterly to yearly). Struggling company when it comes to profitability. Tons of layoffs due to poor management execution. The product works but everything is outdated internally. Limited resources and tons of broken processes. The company has gone through a lot as a company since the CFPB lawsuit and bankruptcy, so culture has been dying slowly. Every month it dies more and more. Upper management doesn't listen to employees for feedback, lack of common sense for some reason. The company just can't seem to get it right when it comes to the future. They are still holding on the glory days when they were making tons of money, but can't execute their strategies effectively. I hope they just sell the business to a bigger company and call it day. They are behind in the industry and technology. By they time they catch up it will be too late and customers will choose other options. Leadership just can't get the job the done and employees have been grinding diligently without significant results. You wouldn't think this would be the case with a big brand name. So if you work here, this will just be a job to pay the bills, and you'll be very bored. The office environment is dead with no life. At least it's quiet and you'll be able to focus on your work. And most of the employees are nice to you. I'd advise not to trust management. The prior executive team was more trustworthy and understood the product better than the current ones.

Viewing 1 - 3 of 47 Reviews

Glassdoor has 47 Credit.com reviews submitted anonymously by Credit.com employees. Read employee reviews and ratings on Glassdoor to decide if Credit.com is right for you.