Counterpart Reviews

4.0

72% would recommend to a friend

(21 total reviews)

Tanner Hackett

73% approve of CEO

74% positive business outlook

Counterpart has an employee rating of 4.0 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Counterpart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

21 reviews
1.0
11 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Lots of other peoples money

Cons

Founder is out of his depth and lacks the ability to even construct a viable vision for the company or the inferior product, likes to Monday morning quarterback everything you do. Do you have 15 years experience in the industry? Do you want sell you career out to a guy that schedules 5 min meetings? How about calling one of the most prestigious wholesalers in the country and try to buy submissions with gift cards? No matter how many times i told him that was insulting to everyone involved he wouldnt listen. He is an ecommerce shoe sales man with a carpet bag. If you make it 6 months here you'll probably move up about 5 spots on the seniority ladder. Without a doubt this was the last nail in the coffin for my career. Absolutely toxic environment. Also the tech is so so. Third party data sources for underwriting risks are neither new nor proprietary. Lots of better companies to work for than this one.

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Counterpart Response
1y
We’re sorry to hear that your experience at Counterpart left you feeling this way. Building in a fast-paced, high-growth environment is never without its challenges, and we recognize that it’s not the right fit for everyone. We do take feedback seriously and remain committed to fostering a culture of integrity, innovation, and respect. Thank you for sharing your perspective.
2.0
18 May 2022

Unusual/Strange Firm Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, which is pretty standard. Good technology.

Cons

Founder is a complicated guy with no management experience. Not sure he has any insurance experience and red flags start popping up rapidly. Smoke and mirrors of a start up looking to raise money above all else, but cannot say this is unusual. Pay is well below industry.

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Counterpart Response
3y
Speaking boldly and honestly is one of our core values so we appreciate your feedback and take your concerns seriously. For an industry that has long done things the same way, Counterpart is looking to break the mold and use our technology to create a new approach to management and professional liability insurance for small businesses. To do this successfully, you need people with a fresh perspective who are not only knowledgeable but willing to adapt to change. We are proud of the unique skills and experiences that our leadership team brings to the table, including our CEO who has founded multiple successful high-growth start-ups before. In regards to the compensation offered, we offer competitive pay that is on par with the industry. However, we are consistently exploring new ways to improve and better support our employees.
1.0
13 Jun 2023

Clueless Founder

Recommend
CEO approval
Business outlook

Pros

- remote work - decent people - annual offsites

Cons

- founder has no idea about the insurance industry - founder has no backbone - not so smart people - good intentions but no scalability - too much gaslighting

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Counterpart Response
2y
Thank you for taking the time to provide your feedback about our company. We believe in fostering a positive and inclusive work environment for everyone involved which starts with the quality of the people we have on our team. Regarding your concerns about our leadership, we assure you that our team consists of experienced professionals who are well-versed in their respective fields. If you have specific suggestions or insights to offer, we encourage you to share them with us, as constructive feedback is always welcomed. We are constantly evaluating our business processes and strategies to ensure we can adapt and grow as needed.
Viewing 1 - 3 of 21 Reviews

Glassdoor has 24 Counterpart reviews submitted anonymously by Counterpart employees. Read employee reviews and ratings on Glassdoor to decide if Counterpart is right for you.