A shell of what was once the perfect job
Pros
I began at Constant Contact directly out of college. I couldn't have asked for a better first job, or a better job in general. The company was fun yet got things done. The culture was inviting, comfortable, and made work feel like play. I was truly excited every morning to wake up and go to work with awesome people. Working for a CEO like Gail Goodman was incredible. She was approachable and truly made you feel that she was glad you were there. She also had so much admiration for the small business audience we catered to and you could tell with every speech that she was so thoroughly excited by our work. We had a mind-blowing benefits package (incredible BCBS of MA healthcare, dental, life, 401K, tuition reimbursement, an unlimited vacation policy, work from home options, no dress code, the list goes on...) and great opportunities to volunteer in the community as well as a donation match.
Cons
Once CTCT was acquired in February, everything hit the fan. 200+ people were laid off immediately, including nearly every member of the leadership team from the CEO down. The Waltham HQ office began cutting space and offices such as San Fran and Boca Raton were closed altogether. We were told that we were being acquired "for the people/talent" but EIGI didn't seem to care about any of us. I survived the layoffs but subsequently left four months later because I couldn't believe how badly the company had been starved of all energy, moral, and culture. Going to work every day during my last month was like attending my own funeral. The benefits package will be completely destroyed by 2017, if not sooner, as EIGI wants to cut costs. During company meetings, Endurance executives have placed the blame on CTCT for poor moral, insisting that we have to change it ourselves and that they had nothing to do with it. They don't appear to have a cohesive or sensical plan for the future and tend to come off as condescending, money-hungry men. The company has moved from a customer-first approach to a bottom-line-before-anything approach. Obviously, the financial status of the company is important, but when you were a company who once thought "is this going to help the customer?" and are now asking "will this save us money?" you have a big problem. Everyone there is constantly walking on eggshells. There is no job security what-so-ever and everyone who can leave, is. Of the things that were terrible and haven't changed post-acquisition are the following: the sales team functions like a frat house, I have noticed that several teams actually have more managers than employees, constant struggle to keep up with competitors (lack of innovation), company politics prevent cross-team collaboration... personal vendettas often stood in the way of great ideas, and everyone takes just a little bit too much pride on being able to drink while at work.
