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      Commerce

      Engaged employer

      Commerce Reviews

      3.8

      68% would recommend to a friend

      (36 total reviews)
      avatar

      Travis Hess

      71% approve of CEO

      44% positive business outlook

      Ratings by category

      4.3

      Diversity and inclusion

      4.2

      Work/Life balance

      4.1

      Culture and values

      3.7

      Compensation and benefits

      3.5

      Senior management

      3.2

      Career opportunities

      Commerce has an employee rating of 3.8 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      36 reviews
      5.0
      12 Aug 2025

      Great place

      Tier i technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent schedule, always one weekend day off which is rare for any tech support or customer service role Great managers and co-workers

      Cons

      Nothing really enjoying the company and people even the calls aren’t bad

      avatar
      Commerce Response
      9mo
      This is great to hear, it's really important to us that the first year with the company is a positive one. Thanks for being an important piece of what we are doing and please keep the feedback coming!
      5.0
      26 Aug 2025

      Great Remote Flexibility and Growth Opportunities

      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      BigCommerce offers a supportive remote work culture that truly values flexibility. The pay is competitive and fair for the industry, and there are plenty of opportunities to grow and develop your career here. Leadership encourages learning, and there’s a strong sense of collaboration across teams

      Cons

      Booking PTO can sometimes be a challenge, especially during busy periods and holiday which can make taking time off less straightforward.

      avatar
      Commerce Response
      7mo
      Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please feel free to email us at talentacquisition@commerce.com or reach out to your HRBP.
      5.0
      25 Aug 2025

      Great place to work

      Technical support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management Down to earth work culture Can excel and advance if you're willing to put in the work Competitive salary Good equipment

      Cons

      Nothing at the present moment

      avatar
      Commerce Response
      7mo
      Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please feel free to email us at talentacquisition@commerce.com or reach out to your HRBP.
      Viewing 1 - 3 of 36 Reviews
      Related searches: Commerce jobs | Commerce salaries | Commerce benefits | Commerce interviews
      ReviewsCommerce reviews

      Glassdoor has 44 Commerce reviews submitted anonymously by Commerce employees. Read employee reviews and ratings on Glassdoor to decide if Commerce is right for you.