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      Coconut Software

      Engaged employer

      Coconut Software Reviews

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      4.1

      78% would recommend to a friend

      (84 total reviews)
      avatar

      Katherine Regnier

      85% approve of CEO

      82% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.2

      Culture and values

      4.1

      Diversity and inclusion

      4.1

      Senior management

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      Coconut Software has an employee rating of 4.1 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Coconut Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      84 reviews
      3.0
      15 Nov 2022

      Decent Org, but be sure you take a position you actually care about

      Customer experience
      Recommend
      CEO approval
      Business outlook

      Pros

      - 4 day workweeks are great - People are nice enough and helpful - If ambiguity doesn't give you anxiety you should be fine

      Cons

      - Purely remote workplace with some options to book office space in Toronto (in my example) - Lack of process and documentation, still going through growing pains -My onboarding was COMPLETELY botched, projects I was shadowing got delayed yet I was still given my own projects to run, I feel severely anxious before each day at work, like I was thrown into the fire - Can feel like a boys club at times with more senior people that were there at an earlier stage of the company having way too much sway - C Suite executives feel completely unaproachable - The company claims to care about mental health but this care is very surface level

      2.0
      2 Oct 2022

      Double standards.

      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      CTO & Sr. Dev Team were wonderful. Mostly everyone I worked with in Development were great personally and professionally.

      Cons

      Kate is a former salesperson and it SHOWS. Bizarre amount of sexism (men can act a certain way, women are reprimanded for same behavior). YXE office is not ND-friendly, you will catch flack if you don't play along and may make it into the "end of quarter firing list". CEO is also on the Board of Directors, so know that when she says she has employees' best interests at heart she's lying through her teeth.

      1.0
      11 Sept 2023

      Lack of leadership

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Four day workweek and wellness spending account

      Cons

      Leadership is severely lacking, leadership ruins their own sales and fires low level people to blame it on them. Leadership wanted to redo our sales territories but took four months to do so not letting us prospect ANY new customers during the four months then were shocked and upset at the lack of new sales coming in. When the company decided to scale the executive team told us that they are no longer going to continue communication with lower level roles. They took months to redo our commission plans and withheld commission until they did. They also kept promising raises and promotions which never happened.

      avatar
      Coconut Software Response
      2y
      "I’m Coconut’s CEO, Katherine Regnier, and I wanted to personally respond. I am disappointed your time at Coconut has not been truly fantastic. We strive to provide a 5 star experience for our staff and customers. It’s tough to be specific when responding to anonymous feedback, but I can say that Coconut is not immune from growing pains, especially with the pace we’ve set in recent years, and we won’t always get things exactly right. This is one reason why I meet with every employee at Coconut, so we have a chance to talk one-on-one. If anyone is experiencing any issue, they can always reach out directly to me, or to our supportive People & Culture team if they prefer. Sales leadership can only provide a promotion or raise when they see impact. At Coconut, we lean into performance and sales are equipped with a non-capped commission plan. I hope that provides further insight. Please DM me if you want to speak more, and please know my door is open and I would be happy to make time." - Katherine Regnier, CEO, Coconut Software
      Viewing 1 - 3 of 84 Reviews
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      ReviewsCoconut Software reviews

      Glassdoor has 95 Coconut Software reviews submitted anonymously by Coconut Software employees. Read employee reviews and ratings on Glassdoor to decide if Coconut Software is right for you.