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      Chapter

      Engaged employer

      Chapter Reviews

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      3.8

      66% would recommend to a friend

      (36 total reviews)
      avatar

      Cobi Blumenfeld-Gantz

      65% approve of CEO

      67% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Culture and values

      3.7

      Senior management

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Diversity and inclusion

      Chapter has an employee rating of 3.8 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chapter employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      36 reviews
      2.0
      1 Jun 2026

      Misleading compensation and poor AEP hours

      Sales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Cool swag I guess when you join

      Cons

      I was lied to about compensation and the ability to earn what I was making prior to joining. What the recruiter told me versus what actually was true did not line up. Also horrible AEP hours

      3.0
      27 May 2026

      High pay for top performers only , but constant turnover

      Medicare agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Only the best of the best survive and get paid well. The rest get average leads and most with no opportunity.

      Cons

      They nonstop hire and fire lower preforming agents even though those same agents would be doing well. Awful AEP hours of mandatory 12 hour shifts.

      5.0
      27 Apr 2026

      Best career decision yet

      Senior medicare advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Member first focus. We can recommend any and every plan on the market. If we can’t write the carrier, we still get paid a commission for doing the right thing by the member. Fantastic lead quality. No more “grocery card” or “you called me!” leads. Great coworkers with similar values and mindset. Working at home can be isolating. Management cares about us bonding as a team. We get a budget monthly to bond with coworkers and are flown out often for company get togethers and an annual retreat.

      Cons

      Since it’s a startup, there’s lots of required overtime during AEP which isn’t necessarily a bad thing.

      Viewing 1 - 3 of 36 Reviews
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      Glassdoor has 36 Chapter reviews submitted anonymously by Chapter employees. Read employee reviews and ratings on Glassdoor to decide if Chapter is right for you.