Channel Key Reviews

3.4

52% would recommend to a friend

(18 total reviews)

Dan Brownsher

69% approve of CEO

55% positive business outlook

Channel Key has an employee rating of 3.4 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Channel Key employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

18 reviews
1.0
30 Apr 2019

Terrible Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Learned about a new skill and was able to use it when I left.

Cons

Micro Managers. Low pay and will over work you. CEO doesn't care about employee's, very greed driven. Doesn't know how to manage people. They don't have the right people in the right roles

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Channel Key Response
6y
Thank you for the feedback. We’re glad you learned new skills that you have taken with you for future career endeavors. Our aim is to create the kind of environment and work process that means our staff can gain experience and grow. We create scorecards for every member of our team to specifically avoid micro-managing. The goal is to set clear expectations, create autonomy and alignment so managers can provide the training and tools necessary but then get out of the way of team members. At the end of 2018, we commissioned and completed a 3rd party salary study and confirmed that in most cases we were at, or above, the market rate for our employee hires. As in many organizations, a few individuals did receive upward salary adjustments based on results, and we also created a new incentive commission program to provide further compensation potential. We’re sorry you didn’t enjoy your time at Channel Key and we wish you the best of luck.
1.0
27 Oct 2020

Don’t be fooled

Recommend
CEO approval
Business outlook

Pros

~ a lot of the staff are friendly

Cons

~they have hired a misogynist COO who has come in added nothing of value to the company but the leadership isn’t even intellectual enough to know that nothing he is doing is worthwhile and that he is a mansplaining sexist and agist ~ they will not appreciate or recognize your hard work ~ most of the positive reviews on this site are fake... i know who worked there ~ they don’t care about your well- being and are not willing to cooperate with employees with any disabilities

1.0
19 Feb 2020
Recommend
CEO approval
Business outlook

Pros

You get to work with a variety of clients and Non-leadership employees are smart fun people.

Cons

Inexperienced Leadership, Micromanagement, and toxic out of touch egos from CEO down lead to high turnover, and an overly stressful work environment. Blame for leadership and process failures are cast on to lower levels with no senior-level ownership causing employees to quit with no warning. Employees are fired on a whim for no reason other than personal feelings. Some employees have threatened legal action and were railroaded out the door. In my time at channel key, my department alone had a 50% turnover rate. Company Culture is fake, dishonest and non-existent. A company survey with confidential questions was shared publicly showing overall dissatisfaction. A deceitful press release overstating the number of clients was OK'd by management and because Channel Key puts profits before employees and clients expect to be underpaid and overworked. Systemic bottleneck and constant reshuffling due to poor management and client turnover is branded as “growing pains” but it is painfully obvious it all leads back to the same toxic people. If you're an entry-level employee this is a great place to learn a skill and learn what not to look for in your next employer.

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Channel Key Response
6y
Thank you for the feedback as we are continually trying to improve for ourselves, our clients, and our team. We appreciate and value your input as an employee. We take pride in our company culture and this is the framework for our Key Values and business structure. We take these values very seriously and infuse them into our hiring process to recruit the best-qualified candidates. We work best with team members who understand and value them as much as we do. We did decide to make structural changes within the company this year and we have never been stronger as a business than we are today. We also recently conducted an anonymous staff survey where our team rated Channel Key at 8.8 on Net Promoter score based on employee satisfaction. We’re hiring and look forward to continued growth as a business and continued growth for our people!
Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 Channel Key reviews submitted anonymously by Channel Key employees. Read employee reviews and ratings on Glassdoor to decide if Channel Key is right for you.