Reviews by job title

32 reviews
1.0
30 May 2025
Recommend
CEO approval
Business outlook

Pros

Beautiful offices and Good salary

Cons

Bad and incompetent managers, lack of meritocracy, lack of opportunities to grow, no organization, no collegiality, constant overtimes, performative kindness in public & gossip behind your back, toxic culture

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Cartier Response
11mo
Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of working at Cartier, such as our beautiful offices and competitive salaries. We acknowledge your concerns regarding management, opportunities for growth, and company culture. We take these matters seriously and are committed to fostering a positive and supportive work environment for all our employees to thrive. We are actively working to improve in these areas via leadership development programs and regular employee surveys. We take your advice as we value all feedback and use it to continuously improve our workplace. We wish you the best in your future endeavors.
1.0
2 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Thank goodness I have a manager that cares about me. Benefits are great in regards to mental health

Cons

New hired make more than tenure employees. Most promotions are for whites only. It’s always something changing month to month. Call center hours are different every week.

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Cartier Response
1y
Thank you for taking the time to share your feedback with us. We are committed to fostering a workplace where all team members feel a sense of belonging, and we take your concerns seriously. We wish to ensure representation across all levels of the organization and consistently work to create an environment where every individual, regardless of their background, has equal opportunities to grow. We encourage you to reach out to HR to further discuss your concerns. Thank you again for sharing your thoughts.
1.0
27 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great brand and product, (most) of team was really nice. Good customers.

Cons

The management here is beyond dysfunctional and toxic. The store leadership and HR all seem more interested in covering for each other and maintaining a tight-knit, biased circle than actually supporting the staff. The rules are applied unequally, with favoritism playing a huge role. The same actions by one person can be brushed off as “no big deal,” while another person can be fired for the exact same behavior. HR is complicit in this toxic culture, essentially acting as a shield for the leadership team rather than a resource for employees. They cover up issues and make sure the people in charge are never held accountable for their actions. I’ve never worked in a more toxic environment where manipulation, gaslighting, and unequal treatment are the norm rather than the exception. Despite multiple employees leaving for the same reasons, corporate seems completely unaware - or simply uninterested - in addressing the underlying problems. I heard the previous assistant manager left, and a new one came in who seems competent and fair, but I’m doubtful they’ll be able to change much in a place that runs like a dictatorship. If you’re thinking about applying here, be prepared for an extremely high turnover rate and a work environment that thrives on drama and unfair treatment. Corporate really needs to step in before this place becomes completely unmanageable.

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Cartier Response
9mo
Thank you for sharing your experience. We appreciate your positive comments about our brand and product. We also acknowledge the serious concerns you've raised regarding leadership and the work environment. At Cartier, we are deeply committed to providing a fair and respectful workplace for all employees, and we take your feedback very seriously. To ensure every voice is heard, we offer multiple channels for sharing feedback and reporting concerns, including our continuous listening platform, an anonymous ethics hotline, and regular check-ins with dedicated HR business partners. We also have a rigorous exit interview review protocol. We are actively assessing and addressing the issues raised to continuously improve and foster an environment where every employee feels valued, supported, and empowered to succeed.
3.0
11 Apr 2025

Great brand

Recommend
CEO approval
Business outlook

Pros

Amazing brand really nice coworkers feels like family

Cons

Too much red tape, managers that are not looking out for employee growth, micro managing etc.

1.0
4 Dec 2024

Toxic place

Recommend
CEO approval
Business outlook

Pros

The products are beautiful. The company looks prestigious.

Cons

No work-life balance. Fear management. Clear favoritism from managers. No feedback except negativity. Gossiping.

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Cartier Response
1y
We appreciate you taking the time to share your feedback. At Cartier, we strive to create a workplace where all employees feel valued and supported. We are committed to fostering a positive and productive environment, and we are always looking for ways to improve. We wish you the best in your future endeavors.
3.0
4 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Great travel perks for luxury all expenses paid sales meetings & special VIP global event

Cons

Promotions or growth career opportunities not offered to regional sales managers in wholesale / specialist retail Senior management is blindsided to favorites and ignore others

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Cartier Response
1y
Thank you for sharing your feedback and for your many years of valuable service with Cartier. We are sorry to hear that your career growth at the Maison did not meet your expectations. Career development and internal mobility is something we strive to prioritize while maintaining an environment where every employee feels valued and supported. Thank you again for your feedback, and we wish you the best in your future endeavors.
1.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Looks good on resume Occasionally see a celebrity

Cons

No raises or promotions SAs know nothing about the brand or what a carat is Everyone expects you to know everything including managers Heavy workload No PTO Employees/managers always come & go Management is awful You have to clean the toilets

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Cartier Response
2mo
Thank you for sharing your feedback regarding your experience. At Cartier, we believe that every member of our Maison plays a crucial role in delivering the unparalleled client experience. We take all feedback seriously, as it provides valuable insights for our continuous improvement. We are dedicated to fostering a supportive and inclusive workplace where every individual feels respected, empowered, and equipped with the knowledge and resources to excel. Your comments will be carefully considered to ensure we consistently meet these high standards. We wish you the best in your future endeavors.
2.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Benefits It’s a great door way to new opportunities Looks great on resume You meet some cool people

Cons

You meet some sucky people Everyone has an attitude and it’s apparently ok to be passive aggressive in front of clients Managers constantly sweep things under the rug The same thing happens over and over

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Cartier Response
7mo
Thank you for sharing your feedback. We appreciate you highlighting the benefits and opportunities you experienced during your time at Cartier. We also acknowledge your concerns about workplace dynamics in your boutique and take these comments seriously. We are dedicated to fostering a positive and respectful environment for all our employees and are actively working to address the issues you've raised. We wish you the best in your future endeavors.
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