Question 1

Is Capitec Bank a good company to work for as a Customer Service Consultant?

Accepted Answer

Customer Service Consultant professionals working at Capitec Bank have rated their employer with 2.8 out of 5 stars in 41 Glassdoor reviews. This is a lower than average score with the overall rating of Capitec Bank employees being 3.3 out of 5 stars. Search open Customer Service Consultant jobs at Capitec Bank now and start preparing for your job interview by browsing frequently asked Customer Service Consultant interview questions at Capitec Bank.

Question 2

Does Capitec Bank pay Customer Service Consultant employees well?

Accepted Answer

Customer Service Consultant professionals rate their compensation and benefits at Capitec Bank with 3.0 out of 5 stars based on 41 anonymously submitted employee reviews. This is 3.4% better than the company average rating for salary and benefits. Find out more about Customer Service Consultant salaries and benefits at Capitec Bank.

Question 3

How happy are Customer Service Consultant professionals working at Capitec Bank?

Accepted Answer

49% of Customer Service Consultant employees at Capitec Bank would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Customer Service Consultant professionals have also rated Capitec Bank with a 1.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.7 rating for culture and values and 2.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at Capitec Bank?

Accepted Answer

Service Consultant (228), Bank Better Champion (64), Consultant (47), Customer Service Consultant (41), Branch Manager (27), Sales Consultant (17), Assistant Branch Manager (15), Customer Service Representative (15), Software Engineer (13), Analyst (12), Data Scientist (12), Business Analyst (11), Call Center Agent (10), Client Care Agent (10), Data Engineer (9)

Question 5

What are the pros of working at Capitec Bank according to real employee reviews?

Accepted Answer

"Diverse culture and great people" ((in 57 reviews)); "Great people to work with" ((in 27 reviews)); "Good service and benefits to receive" ((in 26 reviews)); "your annual bonuses and good incentives" ((in 23 reviews)); "Great working environment to work in" ((in 17 reviews))

Question 6

What are the cons of working at Capitec Bank according to real employee reviews?

Accepted Answer

"Long and extended working hours" ((in 100 reviews)); "You work long hours and weekends" ((in 97 reviews)); "Low salary R10 500...you have to work overtime to earn more than R10K and it will not exceed R11 500 after deductions)" ((in 52 reviews)); "Bad management and No growth no promotion" ((in 46 reviews)); "No work/ life balance" ((in 30 reviews))

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