Question 1

Does CapTel pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, CapTel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CapTel. This rating has improved by 2% over the last 12 months.

Question 2

How satisfied are employees working at CapTel?

Accepted Answer

39% of CapTel employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CapTel 3.8 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at CapTel?

Accepted Answer

Captioning Assistant (348), Captionist (44), Caption Assistant (12), Customer Service Representative (10), Supervisor (10), CA Supervisor (8), Captioning Agent (CA) (7), Captel Captioning Assistant (6), Captioning Coach (4), Captioner (3), Captioning Specialist (3), Administration (2), Bilingual Captioning Assistant (2), Call Center Supervisor (2), Captioning Agent (2)

Question 4

What are the pros of working at CapTel according to real employee reviews?

Accepted Answer

"Good pay (especially for a low" ((in 57 reviews)); "Flexible Schedule and meet life long friends" ((in 46 reviews)); "Flexible hours and chill work enviornement" ((in 35 reviews)); "Very easy to get time off if you request it at least a month in advance." ((in 19 reviews)); "Flexible scheduling available" ((in 18 reviews))

Question 5

What are the cons of working at CapTel according to real employee reviews?

Accepted Answer

"the supervisors have a tendency to patronize even well" ((in 44 reviews)); "Management is a horrible collection of power" ((in 24 reviews)); "Never hear from upper management" ((in 14 reviews)); "Its a relatively lenient review but its frustrating as you may have a streak of great voice recognition where you make very few errors, but then you have a troubling call and your review can be based on it." ((in 9 reviews)); "Boring, bad managers, no wfh" ((in 8 reviews))

Question 6

What are employees saying about CapTel redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CapTel redundancy and their outlook for job security at CapTel in 2026.

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Meaningful work for the hearing impaired, but limited hours

Remote tech support, loved it. Great environment.

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