CannonDesign Reviews

4.1

84% would recommend to a friend

(332 total reviews)
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Brad Lukanic, AIA

92% approve of CEO

75% positive business outlook

CannonDesign has an employee rating of 4.1 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CannonDesign employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

332 reviews
1.0
16 Feb 2020

Proceed with Caution

Recommend
CEO approval
Business outlook

Pros

I made many continuing friendships with talented and engaging people during my time at Cannon Design, which I still maintain. Most are not with the company anymore. I enjoyed many of the clients and consultants I had the privilege of working with over the years. Working on varied projects in different areas of the country and with different types of clients was very rewarding. Clients were usually the bright spot, while company leadership created obstacles.

Cons

Cannon Design continues to deny responsibility for the actions leading to the $12 million fine paid to settle the Criminal Enforcement Agreement with the United States Attorney’s Office for the Northern District of Ohio, for remediation of the Company’s criminal conduct in the Department of Veterans Affairs scandal. It’s false that the conduct was “isolated to one former employee.” The Agreement (publicly published and available online) makes it clear that scores of other officers of the corporation were involved in the greedy criminal conduct and avarice resulting in devastating financial loss and a huge number of layoffs. Cannon Design agreed to a $12 million fine to avoid further criminal prosecution, for which there was ample evidence. Cannon Design states “the issues with the federal government are behind us.” The $12 million criminal fine payment schedule extends into January 2022, unless it has been paid off early. Former Cannon Design employees have suffered not only job loss but pennies-on-the-dollar payouts of their devalued stock, much of it purchased from individual payroll. Although there’s a new CEO, most of the officers of the corporation involved in the criminal conduct are still fully ensconced in the company. Financial woes and mismanagement predates the problems created by the federal criminal conduct. Cannon Design made no 401k contributions, gave no raises, awarded few promotions, or paid no bonuses for years to hardworking employees who worked thousands of hours of unpaid overtime to ensure project completion and ensure company profits, with which leadership lined their pockets in self-interest. Sure, it’s an employee-owned company, but that’s of no consequence unless you are a higher positioned “officer.” Cannon Design remains an old-boys club. The company makes token attempts at diversity but falls woefully short in hiring and engaging women, minorities, and LGBTQ staff and leadership. Dividing walls are fully in place. Cannon Design openly practices employee ageism. It’s no secret that the management philosophy is to hire younger personnel, purportedly under the guise of youthful exuberance and encouraging fresh ideas. It’s really to lower the payroll average and keep the company from being “top-heavy.” Self-righteous designers and self-anointed, clueless blow-hole leadership ensures mediocre project design and an aura of short-sighted and tone-deaf project execution. Cannon Design is a revolving door. Yes, the company does hire many talented and earnest people; it just doesn’t have a clue about how to engage, support, and keep them. Hundreds of layoffs and staff departures have greatly lowered the average tenure. It becomes abundantly clear to staff that staying with this organization will ultimately lead nowhere. Your years of hard work and devotion will not be acknowledged or rewarded. Cannon Design employs the management practice of replying to each review and encouraging employees to positively review the company, in a PR attempt to placate and stem negative comments. Carefully consider the replies with a grain of salt, and fully research the company before deciding to join.

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CannonDesign Response
6y
Hi there. This is Roland Lemke, the leader of CannonDesign’s DC office. As we do with every review we get, I want to thank you for taking the time to share your thoughts with us. I hear your frustration and I’m sorry that’s how you feel. But the firm you describe is not the CannonDesign that I and my more than 50 colleagues in D.C. pour our hearts and souls into every day. Yes, our firm was under federal investigation back in 2015 for the actions of an employee. This isn’t something we hide. CannonDesign assisted in the investigation and accepted responsibility for its shortcomings. The employee responsible was held accountable and no criminal action was taken against our firm. At the time, CannonDesign did not have a compliance program in place, but today, we have one of the leading programs in the industry. We wish it didn’t happen, but it did, and our firm is stronger because of it. To that end, if you have specific concerns, I encourage you to contact our Chief Compliance Officer (Paul Moskal) at 716.774.3295. If you prefer to remain anonymous, you may do so by contacting Navex EthicsPoint at www.reportlineweb.com/CannonDesign or by calling 1.855.502.1878. To the reviewer, I sincerely wish you nothing but the best in your future endeavors – and I wish I had the opportunity to address your concerns in person as opposed to on Glassdoor. While your words don’t reflect the CannonDesign I have been apart of for more that 20 years, they also don’t fall on deaf ears. I will continue to work each day to make CannonDesign the best design firm in the industry for our people and clients.
2.0
14 Apr 2020
Recommend
CEO approval
Business outlook

Pros

I initially was very excited to join the team as a CannonDesigner! When I started there was great functional leadership and a relatively friendly atmosphere. There was also an intermural sports team that we participated in and was great team bonding.

Cons

The quality of the work environment quickly declined with the strong leaders began resigning one after another. The office grew stale and the people seemed less and less authentic. Favoritism was very clear in my group and alienation was a daily thing. It was such a bad experience I was forced to listen to positive affirmations in my earphones each day just to get by and protect my mental health. Nonetheless, my last day at Cannon was one of the best days of my career.

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CannonDesign Response
6y
Hi there. This is Rich Kahn, the leader of CannonDesign’s NYC office. Thanks for taking the time to leave us a review. Any feedback, good or bad, is appreciated by our firm—and I wanted to be sure to personally respond to yours. First off, I’m sorry you didn’t have a more rewarding experience while you were with CannonDesign. It’s hard to decipher what might have prompted the issues you noted—or when they occurred—but I don’t take feedback like this lightly. All I can say is that the leadership team we have in place today (including wonderful leaders within our interiors groups) is not at all like what you describe. I’m proud of the familial environment we have in our NYC office and we continually strive to make it a rewarding place for everyone on our team. I wish you the best in your new position. I’d also appreciate hearing more about your experience if you feel comfortable sharing. Please shoot me an email so I can better understand how we can continue to improve the experience for employees in our office.
1.0
28 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Can't remember any other than some officer perks.

Cons

Nepotism!! It is present at the highest level. Some principals of the firm because of their connections thrive in spite of being non-performers. All the talk of being "CannonDesigners' but there is actually very less design. No market identity, lots of time people thought that it was part of the Canon camera brand. Somehow they say they want to work in their backyard but don't have any projects nor anyone can stand their misplaced arrogance. Too high a multiplier, which makes it difficult for winning projects. Too much talk of innovation but actually don't know that they are 5 years too late for that innovation. I heard a presentation on how algorithms and grasshopper were something new to be used for designed when other firms like SOM have been using them for many years now. Also the firm doesn't have a heart, they laid off some part time architecture students cum admin assistants because these students sought their roles to be defined as intern architects so that they can further their careers as architects than as admin assistants. They laid them off because they didn't want this to be a trend with other admin assistants. And I know of another great three letter firm which took these kids and turned them into talented architects. Talk about doing good in your own backyard! The people who market the services actually have no thought leadership on the subjects or knew very little about it and needed to be coached. They talk the same talking points at 60,000 ft level. You probe them about how it is actually done, technically or physically, the people or the firm doesn't have any expertise. They think that new recruits from Harvard and Pratt will save them and will make them sound cooler. But they forget they are not in the upper echelons of design powerhouses. They think they are by putting out this advertising firm like marketing jargon but don't have any physical product to show for it. So all you design primadonnas thinking of joining this firm, consider yourself warned!! And yes you would fit right in over here if all you want to make is architectural monuments in your own glory without caring for an environment, context or people who will be using it. I wasted my precious years here, but the money was good till it lasted. I would recommend running far away from this firm before joining it.

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