Caduceus Medical Group reviews about "management"

Male dominated physician group, poor follow up

Horrible management, limited resources. Focused on quantity vs. quality patient care. Was written up for clocking out LATE - not allowed to be paid overtime. Was told to only work 8 hours/ day but expected to stay regardless. Reprimanded during COVID for being sick and not coming in, because I was "letting the team down." Constant turnover of providers/staff, but somehow keeps the worst management staff around for years. This is a company that says "we're a family" which really equates to additional responsibilities without ANY compensation. Would NOT recommend.

Can be very disorganized, they don’t appreciate their employees at all (no bonus pay ever, terrible benefits, PPO and HMO options are not good at all, no 401k match and 401k only applies after working there for 1 year, very high turnover due to systemic issues and underpay and under appreciation plus overworked. Company only cares about getting 5 star Yelp reviews from their patients instead of focusing on actually improving their practice. You don’t see less than 5 star reviews often on Yelp for this company because they plead with patients to take off the bad reviews. When employees are happy, the practice thrives as well. So management needs to be cleaned out and the focus needs to shift on wonderful patient care in addiction to appreciation of the employees, who make the company what it is today.

Little management, lack of care for patients

Caduceus is the place to go if you want a lack of professionalism, cold-hearted management, and employees who are not properly trained. I am ashamed to have ever been associated with this medical group and will remember this as being one of the most corrupt companies I have worked for. I began my employment with Caduceus in early 2021 and was not given any training, although I asked repeatedly. I was told to perform duties that I have never done before, such as taking vitals, doing urinalysis tests, performing EKGs, measuring newborns, and assisting with procedures. I informed the company that I was not sure if I was performing these duties correctly, however I was still denied any training. I soon found out that I was registered in their electronic medical record system as a medical assistant, although I have never been a medical assistant and have no certification. I can only assume this was to avoid any legal issues. I was then transferred to the OBGYN department as the check out receptionist, and as you can guess, I never received any training at all. I had no knowledge of the critical time windows in a pregnancy where certain labs and ultrasounds need to be done. Nevertheless, this led to me making mistakes and patients missing out on important milestones in their pregnancy. The company encouraged me, as well as my coworkers, to blame the patients, the labs, or imaging facilities, rather than hold ourselves accountable. I witnessed lie after lie being told to our patients about why they don’t have their results. Just horrible patient care. After witnessing most of the OBGYN department quit, I realized I needed to find a way out of this job because it was making my life miserable. This past summer, myself, as well as 4 other employees, found an email chain on a work computer where certain high level employees were making assumptions about an employee's racial background and social status, which were the reasons why this employee did not understand “hard work''. Photos were taken of these emails and I believe this employee is in the process of making a report against Caduceus Medical Group. It is horrendous that these high level employees are comfortable making discriminating assumptions towards an employee, and it is possible they are making these discriminating assumptions against their patients. I accepted a new position and gave Caduceus a three (3) week resignation notice on 11/11/2022. I have an audio recording of when I gave my notice of resignation and it was verbalized that my last day will be 12/2/2022. I also emailed my resignation on 11/11/2022 as well. I had to make three requests for an exit interview and finally received the form via email on 11/15/2022. I was adamant about completing this exit interview because when I was hired at Caduceus last year, my new employee handbook/forms assured me that I would receive a monetary bonus at the completion of a resignation notice with an exit interview. However, I guess Caduceus will do anything to avoid an exit interview or giving out a bonus because I was called into a meeting at the end of the work day on 11/15/2022 where I was informed I had to pack up my belongings and leave the premises. I was handed a notice of discharge with a handwritten comment stating “due to termination you are no longer employed by Caduceus Medical Group.” When asked why they were doing this to any employee who is following all the rules and doing everything by the books, I was refused any answers and was treated with hostility. I was given a box to put my belongings and was escorted out of the building like a criminal. I am in shock that I was treated so coldly by Caduceus Medical Group. I was never written up and never received any bad marks on my employee evaluation. I can only assume that they know they are a corrupt company and wanted to avoid any documentation during the exit interview. After my departure from Caduceus, I sent an email on 11/16/2022 to the company questioning their actions towards me. They responded telling me my file has me listed as “voluntary resign” when this clearly was anything further from the truth. I then found out that there were spreading lies about me which were bringing a bad rap to my name. I brought this to the attention of the company via email who stated they will do their “due diligence and address.” I also asked why I was refused an exit interview and received no response. This entire company is rotten all the way to the top.

This company values money and profit above all else, and this affects how both staff and patients are treated. Management exhibits a large amount of favoritism and they project their own jealousy and insecurities to younger staff members. However, I think the worst thing about my experience here is that I wasn’t treated like a human being. You’re not allowed to develop the stress, anxiety, and depression that comes with working here and your manager will laugh about your struggles. They also won’t hesitate to lie, go against their word, and short change pay for both MA’s and providers.

Become too corporate, employee favoritism by management, lack showing appreciation and valuing staff

Favoritisim, cliques and lack of trust from upper management. Frequently terminate staff as a cost cutting tool and expect remaining staff to observe the work. When you ask for help, you are told your not working hard enough.