CNN Reviews

3.5

57% would recommend to a friend

(1,027 total reviews)
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Jeff Zucker

33% approve of CEO

38% positive business outlook

CNN has an employee rating of 3.5 out of 5 stars, based on 1,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNN employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.9 stars).

Reviews by job title

1K reviews
1.0
26 Sept 2018
Recommend
CEO approval
Business outlook

Pros

1. Working in a breaking news environment can be exciting, although you're not very involved with the action. 2. Having a CNN doctor at the office 3. Great healthcare plan 3. 100% 401k match 4. Various discounts with car companies, phone companies, etc 5. The diner is being renovated and will be amazing 6. Your friends will think its cool you work at CNN, but trust me, its not...

Cons

1. Pay - you'd make more money waiting tables. No seriously... 2. Schedule - you work almost every holiday (I'm talking Christmas, Thanksgiving, and this isn't because you're low on the totem pole, its like this for everyone on the production side), you WILL work overnights, you WILL work weekends, you WILL work 5am shifts, you WILL lose any semblance of social life you had. 3. Management - pretty much nonexistent. Don't ever plan on getting valuable feedback on your progress or having someone go to bat for you. I've had some terrible managers before but the incompetence of mgmt for this dept is beyond belief. 4. No promotion track - mgmt is terrible so like I said, you're on your own. They'll promise you a 6 month/year promotion track but in reality you're looking at 2-4+ years before sniffing a promotion. Doesn't matter if you work your tail off. 5. No training - the job is super easy and you're not doing anything sexy at all, so your delusions of grandeur will be rocked when you realize you're never going to learn anything unless you go out of your way to teach yourself. 6. Culture - everyone is pretty much miserable from top to bottom. Its a common joke that you will have no social life and no money. In fact people wear it like a badge of honor, but personally I prefer happiness over sulking day in and day out with my coworkers. 7. Respect - yes, you're bottom of the barrel, but you'd have a hard time finding an intro level job somewhere else that treats you this badly. Be prepared to have producers yelling "PROMPTER!!!" at you even when you've worked on their show for 2 years. CONCLUSION - you will advance 100x faster and learn 100x more at a local station where you are valued as a person and not another number. There are incredible people and incredible jobs at CNN/Turner, but the News Assistant job will set you back years in career development and financial stability. This job is a glorified internship that's full time and doesn't just last a summer, it lasts as long as you wait until realizing you should leave. Nearly every NA I started with is gone and much happier because of it.

3.0
2 May 2018
Recommend
CEO approval
Business outlook

Pros

1) The people, with few exceptions, are great. People within the product org are friendly, collegial, and have a good sense of humor. They're the main reason that I stayed for as long as I did. 2) The CNN brand is recognizable throughout the world, and carries weight on a resume (more so for journalists, but still). And you can accuse CNN of bias, but you have to admit that the company is a big voice in the media space and plays an important role on the national stage. 3) Once you've made it into Turner, there are lots of opportunities to move around to other brands if you wish (though it's very dependent on your ability to network). 4) Product moved into renovated offices at the end of 2017, and the updated space is nice and modern (more like a modern Silicon Valley office, though not as extravagant). 5) The downtown (CNN Center) location is very convenient to reach by car (free parking), bike, or MARTA. It's also a short walk to lots of good food destinations. 6) Turner takes community service seriously, and allows you to take off up to 40 hours annually for volunteer activities (as long as it doesn't impact your work). There's also a semi-annual Turner Volunteer Day, which provides staff with the option to serve the community via activities that are organized by Turner staff (they do a great job).

Cons

1) One of the most consistent, sustained complaints among Product Managers and Directors is that they feel like order takers and project managers, and that they aren't involved in defining the strategy of their products. This is due to a lack of resources (e.g. Product Managers have to act as PMs, the Product Strategy team was dissolved years ago), expertise (e.g. CNN/Turner doesn't offer any form of strategy training), and expectations from the senior mgt team (who do not emphasize strategic thinking). 2) Senior management (VPs & above) are just ok, at best. Actual leadership skills are lacking or missing entirely, and there hasn't been a real vision for the Product org in years. As a result, defined organizational goals have also been weak or entirely missing. Missing vision and goals makes coordination throughout the ranks difficult, and creates a lot of confusion. 3) Big, wide-ranging decisions are often made based on gut feelings, rather than relying on data and careful reasoning. Senior leadership is replete with ego and bias, and they respond very poorly to being challenged and constructive criticism (despite preaching otherwise). 4) CNN is not particularly innovative or proactive about its products. Annual product roadmaps are largely defined by whatever the org didn't roll out in the previous year, copying competitors moves, reacting to Apple/Google/Facebook, or by the whims of senior management (who mostly rely on industry buzz to inform their decisions). 5) Product has restructured every year for the past 5 years, which involved staff cuts. The restructures occurred without much warning, and the reasons given (if they were given at all) tended to be vague and superficial ("It's a fast moving industry, so this is totally normal.") The most recent restructuring was in February/March 2018. 6) Mobility i very restricted and salary increases are pitiful. Most people have been in the same roles for years, and CNN tends to hire from without rather than promote from within.

1.0
11 Oct 2014

Working for a joke

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You work along talented people. You learn so much from your coworkers. Some of the hardest working people you will find

Cons

All in a word. Managment. Top and middle management need to be replaced Nepotism Poor planning Lack of direction Wasting money Emailing and meetings that serve no purpose Leaders who can't lead or do Managers don't know the first think about tv or their departments Need proper training

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