This place is a zoo. There is no structure, employess are third party telus communication agents who are treated and paid as such. Managers there are so new to the program that they know nothing more then the ones taking the call. Telus sucks all in all and to represent them after listening to customers rant is not worth the pennies i earned. There is absolutely NO ROOM FOR ADVANCEMENT stated clearly at a meeting, no pay raise NOTHING.. dont be fooled by the ridiculous interveiw that promises you the world only to find out everything was a lie... i do suggest, if hired, sit through the 3 weeks training, you will basically sit there, play games, all for the money, but as soon as you graduate, leave, i worked there for quite a long time,they make you feel like this is the only job your good at and you start to believe it.. now,im making 8 bux more at my current job. It's a good thing i walked out of that negative environment where everyone complains, even a trainer walked out the door and said she would never use this place as a reference... i can see why!!
