BrowserStack Reviews

3.8

72% would recommend to a friend

(942 total reviews)
avatar

Ritesh Arora

81% approve of CEO

74% positive business outlook

BrowserStack has an employee rating of 3.8 out of 5 stars, based on 942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrowserStack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

942 reviews
1.0
29 Apr 2022
Recommend
CEO approval
Business outlook

Pros

I have a hard time imagining any positives about the BrowserStack. The "positive" points are the same as any company in the area: health plan, vacation days.

Cons

Hard to know where to start. - Company and management It is a confused company, which has grown a lot in recent years, has dazzling owners who think they are superheroes. They are seen by employees in India as amazing people, but they are inexperienced and arrogant. Directors follow in their footsteps. Human resources and the finance department are a joke. - Technology Maybe BrowserStack won't get the news like Atlassian did some time ago because it's a small, niche company. But rest assured that at some point soon things will go down seriously down there. The company's platform is supported by a thread. The core of the platform is a black hole that no one really understands. There are several hacks keeping everything working. - Day to day work It is normal for colleagues in India to work 12 or more hours a day. You start your workday at 9 am in Ireland and they are already there, in full swing. At 6 pm they are still there. And if you text at 10 pm, someone will respond within 5 minutes. There is no movement by the company's management to put order in this. Meetings are messy and disrespectful to anyone doing serious work. - Research and Development What is that? Oh, one thing you should do on weekends and holidays, of course. - Personal evaluations They are not taken seriously, the rules change all the time. Again, it seems to be a culture shock issue, which the company doesn't give a damn about solving. Irish labor laws are not considered. - Leadership Should not be questioned. Never. Ever.

1.0
13 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Great products but that's it.

Cons

You literally don't care about the employees. As a company you have sacrificed everything you originally stood for and it's like all you want to do now is get to a sale, acquisition, IPO or whatever else that might be and you simply don't care what that does to current staff as long as you get there. Throwing more and more benefits to employees is your way of papering over the cracks and trying to keep employees hanging around. Equity in the business is low and you can't get any more. it's set in stone.

2.0
17 Sept 2020
Recommend
CEO approval
Business outlook

Pros

You end up learning a lot in the right teams. There is a lot to do. There is a bit of an open culture where anyone can comment or question anything (but even if it's not their concern or they don't have full context) though this doesn't necessarily mean action will be taken after people here you.

Cons

- most tech is hanging by a thread, if not already on fire. Quite a bit of chaos. - Some teams just spend their time chasing support tickets and fixing minor bugs, and don't get breathing space to really fix the tech from ground up. - really no strong developer platform or toolset. No common testing setup (and no testing at all in many teams), no application frameworks, no common deployment systems or logging frameworks, no single authentication for all systems. For most of it, it is really is just the initial hacky startupy code written ages ago, mostly by folks who haven't built strong systems elsewhere which they're desperately trying to maintain. It takes ages to do simple things, and you can cause a few fires in the process too. One big issue is that the only senior management who stock around for long are the ones who have been there since early days. In the tech side, these guys haven't built anything of scale elsewhere, and anyone who challenges status quo never get a chance to do so. Both the founders don't really trust anyone else apart from themselves. They don't give full autonomy, and are involved in everything, which is why the tech also doesn't improve. It is a great wonder that the product has become so successful, it's certainly not going to scale going forward in the same way. The same applies elsewhere in the business too. Whether it comes to peopleops or sales, everything needs to be done in the way the founders want. I noticed lot of people blaming managers, the reality is the managers are helpless.

Viewing 1 - 3 of 942 Reviews

Glassdoor has 974 BrowserStack reviews submitted anonymously by BrowserStack employees. Read employee reviews and ratings on Glassdoor to decide if BrowserStack is right for you.