6mo
Thank you for sharing your experience with us and for working with us for over three years. We genuinely regret to hear that you felt unsupported in certain areas during your time here. While we don’t recognise the culture you’ve described, we take feedback seriously and we always look to understand where someone’s experience may have fallen short of our intentions.
To address a few of the points you’ve raised:
- Until recently, we used an Employer of Record (EOR) for international employees, which wasn’t sustainable in the long term due to several factors, including rising costs. As part of our commitment to supporting people through change, we also offered practical help such as CV guidance, a job vacancy board, interview preparation and the gifting of equipment where appropriate, to ensure every departing team member was treated with care and respect. We understand this may have caused frustration, and how organisational changes can feel from the outside, but as a business decision to change our resourcing strategy, we want to reassure you that decisions are based solely on role requirements and business needs.
- We have progression plan templates in place; our aim is to promote team members based on completion of these. As with all personal development, these do require drive and input from individuals, alongside alignment with both personal and business goals. We invest heavily in learning opportunities, but we appreciate that experiences can vary. Your feedback helps us identify where our approach may not have been as visible or impactful as intended.
-We value recognition at Blue Array, where most of it comes from peers, whether through awards, internal shoutouts, or employee of the month, ensuring everyone’s contributions are acknowledged by those who work with them daily.
- Simon and the leadership team remain actively engaged in the business, and we will continue working to ensure visibility and clarity across all teams.
Your feedback is important to us as we work to improve how we support every team member. If you’d like to discuss your experience further, we’d welcome the opportunity to have a private conversation.
We wish you all the success in your future endeavours.
— Blue Array People and Culture Team