• Leadership culture feels toxic and discouraging — progress is rarely acknowledged, and communication is often negative or condescending.
• High turnover due to lack of appreciation, unclear direction, and poor morale.
• No work-from-home flexibility, yet there’s an ongoing expectation to handle tasks from home after hours.
• Leaders delegate responsibilities but rarely provide hands-on support or solutions.
• No dedicated facilities regional, leaving on-site teams to manage complex capital projects without proper experience or assistance.
• Employees were asked to post positive reviews after a company outing to counteract negative feedback.
• Regional leaders often shift blame to site-level employees rather than taking accountability or offering meaningful guidance.
• Marketing department is disconnected from on-site needs, focusing more on company image and internal celebrations than actual property results.
• Very little recognition or acknowledgment for on-site staff efforts or milestones.
• Company strategy feels outdated, reactive, and disconnected from operational realities.