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Auto-Owners Insurance

Engaged employer

Auto-Owners Insurance Reviews

3.1

47% would recommend to a friend

(1,072 total reviews)
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Jamie P. Whisnant

51% approve of CEO

50% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
19 Jul 2024

WFH reduction is a breach of trust

Recommend
CEO approval
Business outlook

Pros

It is almost impossible to get fired, no matter how incompetent you are.

Cons

Upper management lied through their teeth for a year about not reducing the work from home program. I now consider them to be fundamentally untrustworthy and will be viewing any further statements from them through that lens. The action itself will force out a lot of good, high-performing employees (“associates”) who have built lives outside Lansing and Grand Rapids. Corporate projects get rammed through even if they have major flaws. Regulatory compliance is an afterthought and unpaid overtime is expected even when it isn’t explicitly asked for. Upper management will probably continue offshoring jobs without realizing this doesn’t fix a bad product. Salary increases do not keep up with cost of living, but Auto-Owners is more than willing to shell out hundreds of millions on its real estate holdings instead of downsizing and allowing WFH to continue uninterrupted. Auto-Owners is committed to DEI only insofar as shelling out money to consultants for cringeworthy training videos. Hiring practices have clearly not been updated- the Lansing offices are overwhelmingly white in a diverse city with one of the biggest colleges in the country next door. To the HR person reading this: I sympathize with you but I am not interested in communicating with you further unless I can do so over anonymous email.

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Auto-Owners Insurance Response
1y
Thank you for sharing your feedback with us. To discuss this further, you may reach out to us at conversation@aoins.com from any email address you choose.
1.0
10 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Willing to train new devs

Cons

Way below average compensation, and profit sharing is a thing of the past, with no correlation of anyone's job performance to the profitability of the company, instead it being due to weather. Repeated concerns from associates about the state of compensation and threats (that are now reality as of today) to reduce/remove WFH create an extremely increasing adversarial relationship between associates and upper management. Lack of diversity. My coworkers are extremely white and while there is DEI training it is ironic to have DEI discussions as a group of white men and women. Boasts their "great place to work" designation while ignoring the concerns brought up by associates in their surveys.

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Auto-Owners Insurance Response
1y
Thank you for sharing your feedback with us. We are sorry to hear about your concerns. Please email us at conversation@aoins.com so that we can learn more about your experience.
1.0
10 Jul 2024

Lying & out of touch executives

Recommend
CEO approval
Business outlook

Pros

The pension and people you work with.

Cons

COVID forced the company to implement a work from home program. When we finally went back to “normal” after several successful years, certain divisions of the company were forced into hybrid work while IT was allowed to stay fully remote. That was their first mistake. Either everyone should have been allowed to stay remote or everyone should have been hybrid. Last year there was concern that the work from home would be taken away and we were assured by executives and upper management that was not the case. After a year of lulling employees into a false sense of confidence, the rug was ripped out from under us and a return to 2 days/week in office is being forced on all. Would this change have gone over well? Probably not, but the fact that executives had no problem deceiving and lying to an entire division for a full year is what really marks A-O as a place you do NOT want to work. Who knows what executives will decide next? Is this the beginning of a return to full time in office work? Obviously nothing they say can be trusted, they might as well be politicians for all the fake smiles and lip service covering up their true intentions. Pay is low like everyone else mentions. Raises for promotions are laughable.

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Auto-Owners Insurance Response
1y
Thank you for taking the time to share feedback. We are sorry to hear about your concerns, and we would welcome anything additional you would like to share. Please email us at conversation@aoins.com so that we can learn more about your experience.
Viewing 1 - 3 of 1,072 Reviews

Glassdoor has 1,195 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.