Archetype Reviews

Thank you for your feedback. We are really proud our flexible working policy and flexible benefits allowance and we’re glad that resonated with you. We are always striving to make work fit around our teams, rather than the other way around, and providing benefits to ensure our teams’ ongoing wellbeing. We are of course always looking to improve and, we’re sorry to hear that you didn’t feel as positively about some of your other experiences whilst working here. Our flexible working policy places trust in our people to behave as adults which means that everyone is eligible to work the time required to get the job done and to work from wherever they need to. We do expect that our teams support and collaborate with each other if they are working remotely, and so encourage all our managers to ensure clients are always put at the centre of decisions and client teams are not left unsupported at any time. More importantly, we’re sorry to hear you didn’t feel you could raise this as a concern, or that no action was taken to support you during your time at Text100. Like any agency, change is not uncommon, and this can often feel you are constantly having the goal posts moved, but we acknowledge that the topics you pointed out i.e. reward and recognition, are two big topics that need constant review. We have set up a joint Culture Club that plays an important role in getting our teams working together and breaking down hierarchies and siloes, so we are working on making Text100 a great place for everyone to work.