Answer Aide Reviews

4.1

79% would recommend to a friend

(26 total reviews)

76% positive business outlook

Answer Aide has an employee rating of 4.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Answer Aide employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

26 reviews
1.0
4 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Working from home is the only benefit.

Cons

A major concern within the company lies in its leadership, particularly with the CEO. His interpersonal skills are lacking, and his interactions with employees often come across as disrespectful. There is a noticeable absence of empathy in his communication, which is consistently condescending. These behaviors raise serious questions about his suitability for a leadership role and contribute to a negative workplace culture. Furthermore, it seems the company has been inflating its reviews to project a more positive image, which only deepens mistrust among employees. For prospective employees, it might be worth considering other opportunities, as the current environment may not support a positive or fulfilling work experience.

4.0
25 Mar 2024
Recommend
CEO approval
Business outlook

Pros

One of the highlights is the wide variety of calls we receive, which keeps each day interesting and engaging. From urgent medical inquiries to handling customer service for diverse businesses, there's never a dull moment.

Cons

One aspect that could be improved is the scheduling system. While the flexibility is appreciated, at times it can be challenging to plan personal commitments around the fluctuating shifts. More stability in scheduling would greatly enhance work-life balance.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 26 Answer Aide reviews submitted anonymously by Answer Aide employees. Read employee reviews and ratings on Glassdoor to decide if Answer Aide is right for you.