AlertMedia Reviews

Challenges of working at AlertMedia on the Customer Success team include: - Undeveloped "leadership" (promoting high-performing individual contributors can be great, but if they don't have the skills to be a people manager it is BAD. That's what happened here: my boss was a fun mix of controlling/micro-managing personality and no leadership development training) - No job security (good people to work with get fired unexpectedly and without explanation to the team... You never know who could be next) - Pay is under market value with no room to negotiate during hiring process - Unrealistic workload. 120 accounts and all of their renewals and risks are on your plate and churn is your fault. This is especially hard because internal turnover is so high that it's an uphill battle to have to constantly research newly assigned accounts and take the blame when you were set up to fail. - Even if you're hired as remote or hybrid, if you don't come into the shiny $$$ downtown office every day you will be treated as "less than"

Management doesn’t care and doesn’t listen. They offer minimal guidance for a complex sales process after completing training (only 5-6 week certification process - which is pretty much self guided) Product is pretty worthless. Just a glorified text alert system. Culture preaches inclusivity but it’s actions are EXCLUSIVE. This company is anything but stable & fair. Please don’t be fooled by the cover. They care more about letting employees post in public slack channels who they share intimate relations with than actually improving anything. Literally anything. That’s just the start of it. Not to mention, as another review has mentioned, they make you remove negative reviews to keep their reputation looking good on the surface. Nothing but bad things to say about AM.