65% would recommend to a friend
Simon Fowler
55% approve of CEO
72% positive business outlook
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Users say... "It was a friendly team" "Colleagues were friendly and always did their best" "The people I worked with were great." "Great work/life balance" "There is a lot of development and training to enable you to do your job well."
Users say... "Low salary across the board." "Call centre and low pay" "You'll have hundreds of cases at once, and are expected to be able to recall all the details at all times, take inbound calls for any of these, plus new cases, plus ensure your case notes are robust and reflective of the conversations held, plus flag the relevant data samples, ensure none of your cases go without an update or 'overdue', cover any absent colleagues screens (who also have hundreds of cases and you'll need to learn these as well), answer emails from the client and internal skype chats while on calls, from other colleagues asking if you can wrap your current call up so they can put another manager of yours through at the same time...etc etc." "Very limited career progression and low salaries compared to similar job roles elsewhere." "Not a good sign and crushed morale."