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AbleTo Reviews

3.6

67% would recommend to a friend

(347 total reviews)
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Stephen Bewley

73% approve of CEO

64% positive business outlook

AbleTo has an employee rating of 3.6 out of 5 stars, based on 347 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AbleTo employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

347 reviews
1.0
14 Jan 2022

(un) AbleTo

Recommend
CEO approval
Business outlook

Pros

AbleTo product is very good

Cons

Management of practitioners is reactive, unprofessional and those of us who are WoC are being led by leaders who haven't done their own work for the ways of how to support those of us who are minoritized by race, gender, neurodiversity and life circumstances which would make fitting into the AbleTo happy meal different.

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AbleTo Response
4y
Hello, and thank you for sharing your thoughts. At AbleTo, Inclusion, Equity, and Diversity are embedded into the core principles of our culture, and the expectation in how all AbleTo employees operate with each other, with our customers, and within our business operations. As a clinical leader at AbleTo, I have reviewed this post with a serious level of concern and would like to invite you to contact me directly at allison.montick@ableto.com so that we can further discuss your experience. Be well, Allison Montick, SVP of Clinical Ops
2.0
24 Feb 2021

Deeply Troubled

Recommend
CEO approval
Business outlook

Pros

Very unique job, Learned a lot about the business of mental telehealth and the pros and cons of a for-profit model in the mental health care space. Many of your peers/co-workers are great listeners and will stand by you. Once you have a few calls you no longer fear hard conversions going forward.

Cons

The job is extremely taxing on your emotionally and mentally on top of that you have to meet ever-changing quotas and meet ever-changing expectations within those metrics. It doesn't help there is such a massive disconnect between upper management and the on-the-ground employees. Also from on-the-ground management to whom they are supervising, there is little to no meaningful support. Your day consists of having some of the hardest conversions you will ever have many times a day. Mixed with that you are evaluated on these conversions constantly by folks who in no way offer any meaningful notes. You will be yelled at by a member and told by your manager " you take too long in the bathroom". They also refuse to hire internally so it actually works against you by being an engagement specialist hoping to make a career at Able to. All of this from a mental health company.....

1.0
16 Jul 2019

Mind Games

Recommend
CEO approval
Business outlook

Pros

Work at home, work at home, and work at home

Cons

Everything. Interview made it look like they’re cool and slowly declined from there. From management distrusting you got no reason to young immature wannabes fearful of their territory taken and so very passive aggressive and unfriendly. While some ppl are helpful, many others just ignore you and refuse to help. Upper management club needs to be dissolved as they do nothing but blame others for current problems. Extremely toxic passive aggressive environment. Irony is they are a mental health company with therapists to help with your mental issues but toward end of my employment, I needed serious mental help from the anxiety they caused me. My last day was a day of total relief, peace of mind, and just simply being able to reclaim my sanity. I was so happy on my last day that I cannot express thru words.

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AbleTo Response
6y
Thank you for taking the time to share your feedback. We strive to provide an environment where employees feel they’re valued, treated fairly and respected. As a company focused on behavioral health, we are very focused on ensuring a best in class employee experience through various initiatives focused on culture. The Engineering leadership team is committed to upholding Company's Core Values that focus on One Team and putting People First. Please feel free to contact us directly regarding your concerns.
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Glassdoor has 479 AbleTo reviews submitted anonymously by AbleTo employees. Read employee reviews and ratings on Glassdoor to decide if AbleTo is right for you.