AIB Merchant Services Reviews

Updated 3 Feb 2020

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3.5
62%
Recommend to a Friend
100%
Approve of CEO
AIB Merchant Services CEO David Duffy
David Duffy
1 Rating
  1. "Customer Support"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AIB Merchant Services full-time for more than 5 years

    Pros

    Friendly People, Good Culture, Good Work Life Balance

    Cons

    Few opportunities for promotion, salary a bit low

    AIB Merchant Services2020-02-03
  2. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in Dublin, Dublin
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at AIB Merchant Services part-time for more than a year

    Pros

    Good teamwork ethic around the floor

    Cons

    Some of the work is disorganized

    AIB Merchant Services2019-06-16
  3. "Aibms review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin

    I have been working at AIB Merchant Services full-time for more than a year

    Pros

    Fast paced, challenging work environment with a great sense of togetherness. Excellent newly renovated workspace. Great social committee. Very friendly atmosphere in the office, rarely a bad day.

    Cons

    Lacks a progression ladder. No real training structure in place for new starters.

    AIB Merchant Services2019-05-27
  4. "Good variety of clients"

    3.0
    Current Employee - Anonymous Employee 

    I have been working at AIB Merchant Services full-time

    Pros

    Wide range of experience across various merchant types

    Cons

    Focus mainly on Irish and European market

    AIB Merchant Services2018-01-12
  5. "good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at AIB Merchant Services full-time for more than 3 years

    Pros

    good place to work, really nice atmosphere, pleasant working environment

    Cons

    no career path, so the only way to progress is to leave.

    AIB Merchant Services2017-11-23
  6. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at AIB Merchant Services

    Pros

    Great people, good opportunities to progress in the company. Open door policy to directors, good social aspects. Small company everyone knew each other

    Cons

    Small company so exposure to worldwide connections is limited. Part of First Data who have just recently IPO so cost savings is cutting back on budgets, below standard salary

    AIB Merchant Services2016-06-16
  7. "Work hard for less"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at AIB Merchant Services full-time for more than a year

    Pros

    Salary is *probably* competitive relative to the market. Good location, central, near to UCD. There are some decent managers in the company (but the exception).

    Cons

    Little/No focus on employee development (e.g. training, promotion) or career development. Focus is very much squeezing out as much productivity as possible for lowest cost. Long hours expected. Little or no social scene or paid company events.

    AIB Merchant Services2016-05-26
  8. "ASU Assessor"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor 
    Doesn't Recommend
    Negative Outlook

    I worked at AIB Merchant Services for more than 3 years

    Pros

    Regular hours, occasional overtime, good experience in the area, always kept busy and challenging work in a challenging enviroment

    Cons

    Little chance of progression, under appreciated, contract based, constantly dealing with people in difficult situations. The work is highly scrutinised and a lot time spent on work that adds no value. Extremely negative working enviroment, embargo on moving departments within the organisation.

    Continue reading
    AIB Merchant Services2015-11-28
  9. "Stay out of FSG"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Credit Portfolio Manager in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook

    I have been working at AIB Merchant Services full-time

    Pros

    There might be overtime available to increase your income

    Cons

    Stay out of FSG which is mainly looking after the arrears part of the business. You get no benefits for your hard work and there is a lot of politics from the lower level all the way up to higher level. You are better doing nothing and it will benefit you better than being hard worker because they dont let you advance in your career or even apply for other jobs withing the business.

    Continue reading
    AIB Merchant Services2015-09-18

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