ACT Reviews

3.5

54% would recommend to a friend

(536 total reviews)
avatar

Steve Tapp

100% approve of CEO

44% positive business outlook

ACT has an employee rating of 3.5 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACT employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

536 reviews
5.0
18 Jun 2023

Great team

Recommend
CEO approval
Business outlook

Pros

Challenging and satisfying work overall

Cons

Long commute with no chance to wfh

2.0
25 Aug 2015

Priorities

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some really smart, good people that I enjoyed working with at ACT. Work/life balance is a strong incentive. Beautiful workplace and grounds.

Cons

HR is not supportive of employees, and mine is only one of many stories about heavy-handed management that won't tolerate those with new or different ideas. The conservative nature of ACT will be its undoing. They haven't been cutting edge for a long time, and because they only promote the "yes" people, they won't have the benefit of the fresh ideas that were once the mainstay of the business growth. Too many people in management are making decisions about things for which they have no expertise, and not relying on the true experts to inform and guide their effort. The result is that projects are not efficient and well done as they could be.

1.0
9 Jul 2019

Do not be deceived

Recommend
CEO approval
Business outlook

Pros

Beautiful campus, great facilities, easy work schedule, good benefits (however decreasing)

Cons

Let me start by saying that this once was an excellent company to work for. Highly respected in the community and industry. Now it is quickly becoming a case study in failed leadership. The new C-suite members have taken a vibrant culture of honest debate and discussion and changed it into a culture of "yes". You either agree with them or you soon find yourself on the outside looking in. Most of the leadership team with a backbone who were willing to ask questions and raise concerns about various strategic acquisitions have either left or been removed. What remains is a leadership culture that simply nods their heads in agreement in the meeting and then discusses the insanity of decisions in the halls. It is clearly discussed across all levels that strategic decisions are simply a series of disconnected pet projects from the CEO and CCO whose lack of business acumen is astounding. It would be a little more comforting if some rhyme or reason could be seen rather than a seemingly desperate attempt to distract from dismal financial results. However, I will admit they are up to speed on the latest management trends and buzzwords. Which leads to my next con. Actual work is not actually respected or rewarded. Rather the number of conferences attended (must include the obligatory selfie from the said conference), panel discussions one participates on, and blog posts made are seen as the ultimate measure of performance. Which if you are OK not contributing to actual results may be a Pro instead of a Con. Perhaps the mission should be changed... From: "At ACT, our mission is to help people achieve education and workplace success.". To: "At ACT our mission is to spend large sums of money to travel to nice places to talk about helping people achieve education and workplace success. Note: Mission does not apply to our own employees."

Viewing 1 - 3 of 536 Reviews

Glassdoor has 635 ACT reviews submitted anonymously by ACT employees. Read employee reviews and ratings on Glassdoor to decide if ACT is right for you.