Mission Our mission is to power five-star eCommerce support using transactional intelligence.
Description eDesk, formerly known as xSellco, is the eCommerce platform for online sellers to consolidate marketplace customer support, feedback and pricing.
Integrated directly with over 35 channels such as Amazon, eBay, Shopify and Facebook, eDesk products centralise your eCommerce support tickets, order details, improve your seller ratings and win the Amazon buy box at the best price. eDesk combines rich order data with AI powered automations to help remote teams respond faster, driving greater productivity, team collaboration and smarter automated decision making, from requesting feedback to pricing.
It's the smarter way to do eCommerce.
Headquartered in Dublin, with offices in Cork, Derry and Florida, eDesk has thousands of customers in 66 countries around the world powering billions of dollars-worth of ecommerce transactions every year.
eDesk has an employee rating of 3.5 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eDesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
To get a job at eDesk, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at eDesk and prepare for tough questions.
Overall, 58% of employees would recommend working at eDesk to a friend. This is based on 91 anonymously submitted reviews on Glassdoor.
70% of job seekers rate their interview experience at eDesk as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at eDesk.