Job Summary
We are seeking a professional and attentive Gate Person / Concierge to oversee access control and provide excellent customer service at our premises. The ideal candidate will ensure the safety and security of the site through vigilant surveillance, loss prevention, and effective communication. This role offers an opportunity to work in a dynamic environment where attentiveness and professionalism are essential. The successful applicant will be responsible for monitoring entry points, assisting visitors, and maintaining a secure environment using CCTV systems and other security measures. First aid certification is desirable to respond effectively to emergencies.

Responsibilities

• Monitor access points to ensure authorised entry and prevent unauthorised access
• Conduct surveillance using CCTV systems to observe activity around the premises
• Assist visitors with directions, registration, and general enquiries in a courteous manner
• manage vehicles and traffic. Including tenants and visitors, permits.
• Maintain security logs and record relevant details of visitors and incidents accurately
• Respond swiftly to emergencies or security concerns, including providing first aid if certified
• Enforce site policies related to safety, security, and visitor management
• Collaborate with security personnel/event staff when necessary to uphold safety standards

Requirements

• Previous experience in surveillance, loss prevention, or security roles is advantageous
• Knowledge of CCTV operation and monitoring procedures
• First aid certification or willingness to obtain training upon appointment
• Excellent communication skills with a professional demeanour
• Ability to remain vigilant, attentive, and calm under pressure
• Organised with strong observational skills and attention to detail
• Ability to work flexible hours, including shifts that may include evenings or weekends if required
• Must be reliable with a strong sense of integrity and confidentiality

This role provides an engaging opportunity for individuals committed to maintaining safety standards while delivering exceptional customer service.

Pay: £29,000.00 per year

Ability to commute/relocate:

• London E14 0JW: reliably commute or plan to relocate before starting work (preferred)

Education:

• GCSE or equivalent (preferred)

Language:

• English (required)

Work Location: In person