AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Come and join our Cloud Service team based in our Cork office with your commitment as a
Principal Site Reliability Engineer
YOUR IMPACT You will be responsible for ensuring the reliability, scalability, and performance of our cloud infrastructure. You will work closely with development and operations teams to design, implement, and maintain systems that are resilient and efficient.
WHAT THE ROLE OFFERS

• Design and maintain AWS-based infrastructure with a focus on security, performance, and cost optimization.
• Use Terraform and Terragrunt to provision and manage infrastructure as code across multiple environments.
• Monitor and optimize Windows and Linux-based systems, ensuring performance, reliability, and compliance with operational standards.
• Collaborate with development teams to ensure seamless CI/CD integration and deployment of microservices.
• Implement and maintain CI/CD pipelines using Octopus Deploy, Jenkins, GitLab CI, and GitHub Actions.
• Lead root cause analysis and resolution of infrastructure and application performance issues.
• Participate in on-call rotations and lead incident response for critical systems, ensuring rapid recovery and postmortem analysis.
• Explore and contribute to AI-driven observability, alerting, and self-healing strategies for cloud infrastructure and applications, including anomaly detection and automated remediation.

WHAT YOU NEED TO SUCCEED

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum 8 years of experience in SRE, DevOps, or infrastructure engineering roles supporting production-grade systems.
• Deep expertise in Kubernetes and container orchestration at scale.
• Proven experience designing and operating CI/CD pipelines using Octopus Deploy, Jenkins, GitLab, or GitHub Actions.
• Strong communication and collaboration skills, with a track record of working across engineering, product, and operations teams.
• Demonstrated ability to mentor junior engineers and influence architectural decisions.
• Experience presenting reliability strategies to leadership and driving cross-functional initiatives.
• Exposure to AI/ML-based monitoring, anomaly detection, or automated remediation systems.
• Interest in contributing to internal AI adoption strategies for cloud operations.

ONE LAST THING: OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.