As the Technical Program Management function in the Portfolio Lifecycle Management (PLM) organization, we are an integral part of the cross-functional team responsible for coordinating program reporting across the Red Hat solutions portfolio. We work with geographically distributed representatives across Engineering, Business Unit (BU), Sales, Security, Support, Legal, Finance, and other extended teams. As a Technical Program Manager, we are the subject matter experts in program management standards, able to apply our skills and experience to foster collaboration with your teams. We help to motivate and drive accountability of the team’s commitments and deliverables while keeping an eye on continuous improvement.

What you will do:

• Coordinate reporting across multiple teams, dealing with all aspects of the program and the release process of our offerings.

• Understand and proactively inform teams of schedules for active and upcoming releases or key milestones of our offerings.

• Identify program challenges and drive risk management activities and mitigation plans.

• Proactively direct potential issues and obstacles to appropriate functional teams. Highlight and track dependencies that cross teams or functions.

• Lead strategic planning activities with the cross-functional stakeholders to design an achievable program with inclusive and transparent guidance.

• Integrate AI-driven agents into the team's software development lifecycle (SDLC) to automate manual coordination tasks (e.g., ticket grooming, status synthesis) and leverage predictive analytics to proactively identify and mitigate cross-team dependencies.

• Promote and demonstrate AI competency by actively sharing effective workflows, prompts, or tools with peers for social adoption and collective uptake.

• Contribute to the group’s AI fluency by adopting best practices, mentoring team members, and maintaining a "Collaborator" mindset: "How does my use of AI help my teammates, and how can I learn from theirs?"

• Develop and nurture key relationships and the engagement with stakeholders from multiple functional groups.

• Foster collaboration, trust, and accountability for departmental and cross-functional teams.

• Identify and enable continuous improvements. Be both flexible and adaptable to changing demands on the program based on the needs of the business.

• Evaluate initiative performance and health metrics and facilitate adjustments.

• Support and maintain multi product reporting rollups for management review.

What you will bring:

• 5+ years of overall experience in software development and delivery, with 3+ years specifically in technical program or project management roles.

• Excellent verbal and written communication skills with the ability to articulate complex technical and program information concisely to diverse audiences (engineers, product managers, and leadership).

• Ability to influence and motivate teams without direct authority, fostering a collaborative and productive environment.

• Proficiency with various program management methodologies (Agile, Scrum, Waterfall, etc.) with the ability to adapt them based on program needs to help drive efficiency and optimize execution.

• Capacity to identify, analyze, and resolve risks and roadblocks that arise during program execution.

• Ability to define meaningful metrics, track progress, and use data to inform program direction.

• Engage, build connections, and manage expectations of various stakeholders, ensuring their needs are considered and communicated.

• Proficiency with work management tools such as Atlassian Jira, Smartsheets, and Google Gemini.

• PMI Project Management Professional (PMP), Certified Scrum Master (CSM) or other industry recognized certification is a plus.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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