Job Advert
Customer Service Representative (Fixed Term)
About the company:
Gate Gourmet is the world's largest independent provider of catering services for airlines and is the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe.
Job Summary:
Working at the Dublin airport, you will be part of a highly motivated team delivering outstanding service to both external and internal customers, acting as the focal point for all communication and information between the customer and Gate Gourmet. The CS Rep takes responsibility for the daily Customer Service and Operational requirements for our airline customers and manages the on-board handover to cabin crew – ensuring that the flights are fully catered to the relevant specifications. Key to this is the control and checking of the final internal catering handover, liaising with department supervisors in order to confirm the correct quantities, the right quality and to meet the required scheduled dock departure times
What will life in Gategroup Team look like for you.
CHECKING MEALS
OTHER DUTIES
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All candidates will need to undergo and successfully complete a 5-year referencing process and CRC check in line with regulatory compliance requirements.
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