ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role:

Medical Technician II

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. Our Medical Technologist will ensure the Central Laboratory is meeting the highest quality standards.

Overview of the Role:

Work within the PBMC laboratory and Flow Cytometry teams to perform testing that supports global clinical trials. Recognize, exemplify and adhere to ICON's values which centre around our commitment to People, Clients and Performance.

• Primarily based in the PBMC lab, the technician will isolate PBMCs (Ficoll and Magnetic Bead approaches), ctDNA and gDNA from whole blood samples.
• Assure the accuracy of all tests performed by adhering to the laboratory’s Quality Control Standard Operating Procedures.
• Verify patient identification at all steps of every procedure and maintain complete accuracy.
• Operate equipment carefully and according to procedures; maintain laboratory automation equipment per established operating procedures.
• Perform necessary equipment checks, performance testing, preventive maintenance, and quality control on equipment per laboratory guidelines, as assigned.
• Assure equipment and instruments meet performance standards.
• Maintain QC related documents.
• Maintain complete documentation for assay tracking and results for review/reporting.
• Complete the performance of proficiency testing in assigned laboratory sections.
• Review all test requests thoroughly for errors, omissions, clarity, and potential problems.
• Notify supervisor of discrepancies and records corrective action taken.
• Help maintain commonly used equipment and resolve minor equipment problems. Troubleshoot instrument related issues as they occur.
• Good laboratory and organizational skills, including the ability to work independently and efficiently are essential.
• The employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

To be successful in the role, you will have:

Prior PBMC or Flow Cytometry experience is highly advantageous but not required. Bachelor's of Science degree (biology) minimum is required. You will need strong interpersonal and communication skills, good laboratory and organizational skills, including the ability to work independently and efficiently are essential, ability to multitask, along with an orientation toward teamwork and leadership, and strong creative thinking and problem-solving skills.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.